MACC's August eMessage
The latest news from your friends at MACCIn this issue…
> President’s Message
> Client Relations News
> Featured Employee
> Paperless Billing
> Creative Solutions
> Technical Information
> Featured Recipe
MACC Calendar
September’s transmit day for first of the month billing is August 24th. As a reminder, the 2018 bill transmit schedule is available on MACC’s Client Pages. Follow this link to view the schedule.
MACC Events
2018 MBTC – Registration is open!
• Session One: September 5-7
• Session Two: September 10-12
• Omaha, Nebraska
• Event website
MACC Announcements
MACC will be conducting network maintenance on August 12th
From 10:00 a.m. to 3:00 p.m. (Central) on Sunday, August 12th, our technicians will conduct maintenance on our network. During this time, web-based services from MACC may be unavailable. This affects MSaaS and all MACC websites (Web Reporting, TMS, FTP, etc.) as well as online access to customer statements. Going forward, MACC will be scheduling network maintenance during the same timeframe on the second Sunday of each month. Please contact your MACC Client Relations Manager or Account Manager if you have questions regarding this maintenance schedule.
Labor Day Support Hours
MACC will be closed for Labor Day on Monday, September 3rd. Regular support hours will be in place the remainder of the month.
Featured web training
What’s New Training for version 18.1 of Customer Master and Accounting Master
MACC’s Training Team has developed What’s New web courses for Customer Master 18.1 and Accounting Master 18.1. These courses will guide users on how to take full advantage of the new features found in the latest version of MACC’s software. Click the link below for complete details and registration information.
Trivia Winner
Congratulations to Lexi Hagle from Harlan Municipal Utilities who won this month’s MACC Trivia Challenge Contest. Look for MACC Updates for more chances to win.
Printable Newsletter
Click here for a printable copy of our newsletter.
President’s Message
MBTC 2018 has something for you
By Craig Aman, President and CEO
As our associates put finishing touches on this year’s MACC Billing and Technology Conference (MBTC), I want to take this opportunity to invite you to the event. There is truly something for everyone regardless of their role within a company.
Craig Aman
Client Relations News
Don’t make a wrong turn…MBTC is right around the corner!
August is here and now is the time to finalize your plans for attending the 2018 MACC Billing and Technology Conference (MBTC) in September. Most importantly, the registration deadline for the 2018 MBTC is Friday, August 24th. The discount rate of $149/night for hotel rooms expires on August 24th for Session 1 and August 31st for Session 2 or when the room block sells out. Please plan to make your room reservations early!
MACC’s Featured Employee
Dan Byers
Dan Byers is MACC’s Featured Employee for August. As a Systems Analyst in our Information Services Department, Dan designs, programs, and deploys interfaces between Customer Master and third-party provisioning systems. The interfaces he creates make our clients’ jobs easier by reducing the amount of work required to provision services.
Help the environment and your bottom line…no tree hugging required
Sure…getting more of your customers to make the switch to paperless billing will help the environment. Who doesn’t like trees? Boosting the adoption rate of paperless billing also has some direct benefits for your neck of the woods. It can make your job easier with less time spent posting payments and improve the bottom line through reduced postage costs.
Creative Solutions
Customer communications from start to finish
Have you ever felt lost when trying to communicate with your customers? If so, I have good news. We’ll have a “map” of sorts available during the “Customer communications from start to finish” session at the upcoming MBTC.
Technical Information
Never fear…cyber security is here!
With MBTC fast approaching, we wanted to take a moment to mention that we will be presenting again on Cyber Security this year. Join us in this year’s presentation as we discuss what cyber security is and how it affects each and every one of us.
Read the article
Featured Recipe – Chicken Salad
This chicken salad makes a tasty addition to any late summer picnic.
- 5 pounds chicken tenders
- 3 blades of celery, chopped
- 1 cup seedless red grapes
- 2 T. parsley
- 2 apples, chopped
- 1 cup chopped pecans
Industry Calendar
MACC’s on the go and here is where we’ll be in the coming month:
- Aureon Golf Classic
- NTCA North Central Regional Meeting
- Tri-State Telecommunications
- PRIMO Summer Conference
- NTCA Central/NE Regional Meeting
- Great Lakes Technology Showcase
- MTA Annual Meeting