MACC's August eMessageThe latest news from your friends at MACC
In this issue…
September’s transmit day for first of the month billing is August 23rd. Follow this link to see the complete 2019 transmit calendar.
Session One: September 4th-6th
Session Two: September 9th-11th
Have you registered yet?
MACC will be conducting network maintenance on August 11th
From 10:00 a.m. to 3:00 p.m. (Central) on Sunday, August 11th our technicians will conduct maintenance on our network. During this time, web-based services from MACC may be unavailable. This affects MSaaS and all MACC websites (Web Reporting, TMS, FTP, etc.) as well as online access to customer statements. Going forward, MACC will be scheduling network maintenance during the same timeframe on the second Sunday of each month. Please contact your MACC Client Relations Manager or Account Manager if you have questions regarding this maintenance schedule.
Labor Day Support Hours
MACC will be closed for Labor Day on Monday, September 2nd. Regular support hours will be in place the remainder of the month.
Jump Start Training
Jump Start Training is available for Customer Master at our headquarters in Blair, Nebraska. The training is perfect for new employees or anyone who needs a refresher in using our products. To schedule Jump Start Training for your employees, please contact Julie Riecken, Training Support Manager, at 402-533-5313 or [email protected].
Featured Web Training
Customizing Accounting Master
Have you implemented all of the latest customization features in Accounting Master? During this session, we’ll teach you how you can use the custom ribbon, custom views, Quick Access Toolbar, and more.
Congratulations to Joyce Nelsen at Roome Telecommunications Inc. She won this month’s MACC Trivia Challenge Contest. Look for MACC Updates for more chances to win!
Click here for a printable copy of our newsletter.
Join us for MBTC 2019 in Omaha
By Craig Aman, President and CEO
We can’t wait to put on our capes and fly into MBTC 2019! MACC’s associates are working hard to make this an informative and fun conference, so I would like to take this opportunity to invite you to come to Omaha in September and join us for our “Super Power” event!
Haven’t seen the rainbow? Check out
Request a sample to get started
Last month, MACC announced your bills can now be printed in beautiful FULL COLOR! If you haven’t made the switch for your company, you still can. Just request a sample of your company’s bill in full color to start the process. If you’re not sure color bills are right for your company, read the article for a review of their many benefits.
Client Relations News
We don’t hide the fun behind our Super Hero capes!
While we know we are supposed to talk about how much you will learn at MBTC 2019 – and trust us, there is a LOT to choose from – we also want to remind you about the fun!
Fun is objective, isn’t it? Some of you find learning fun. Some of you find our hospitality event fun. Some of you find mingling with your peers for 3 days fun. The MACC team finds it all fun, and we work really hard throughout the year to try and decide on what is relevant to you for your business – and how we can make the event fun, on top of being a “must-attend” annual event for our customers.
MACC’s Featured Employee
If you have called MACC’s main phone number, there is a good chance you have spoken with Jacque Schwery. She is MACC’s Administrative Assistant and ensures when clients call or people stop by our headquarters, they are connected to the right number or department. Jacque is also responsible for creating and distributing DataMaster CDs, which contain crucial reports for our clients.
MACC continues to grow!
Crosslake Communications converts to MACC’s BSS/OSS
Crosslake Communications recently completed its conversion to Mid America Computer Corporation’s (MACC) BSS/OSS solutions. The company is now using MACC’s products to meet its need for billing, customer management, plant record maintenance, and other key business functions. Please join us in welcoming them to the MACC family!
Get marketing ideas and more at MBTC 2019
What makes an industry event worth attending? For me, if I can return to the office with three really good, new ideas to implement, it was worth the trip. Of course if the food was great, that helps too! At MBTC 2019, I’ll be presenting an interactive session filled with telecom marketing ideas. If you’re on the marketing team, or just wear a marketing hat sometimes, this is the perfect session to get your three good ideas and hopefully many more.