MACC's December eMessageThe latest news from your friends at MACC
In this issue…
January’s transmit day for first of the month billing is December 23rd. The complete transmit schedule for 2020 is now available. Follow this link to access it.
MACC will be conducting network maintenance on December 8th
From 10:00 a.m. to 3:00 p.m. (Central) on Sunday, December 10th, our technicians will conduct maintenance on our network. During this time, web-based services from MACC may be unavailable. This affects MSaaS and all MACC websites (Web Reporting, TMS, FTP, etc.) as well as online access to customer statements. Going forward, MACC will be scheduling network maintenance during the same timeframe on the second Sunday of each month. Please contact your MACC Client Relations Manager or Account Manager if you have questions regarding this maintenance schedule.
Holiday support hours
MACC will be closed in observance of Christmas on December 25th and the New Year on January 1st. Enjoy a wonderful holiday season with your loved ones!
Jump Start Training
Jump Start Training is available for Customer Master at our headquarters in Blair, Nebraska. The training is perfect for new employees or anyone who needs a refresher in using our products. To schedule Jump Start Training for your employees, please contact Julie Riecken, Training Support Manager, at 402-533-5313 or [email protected].
Click here for a printable copy of our newsletter.
You made 2019 a wonderful year for all of us
By Craig Aman, President and CEO
As the holidays are upon us again, it is a wonderful time to reflect on the path we’ve taken and to give thanks for those who joined us on the journey. I appreciate all of you for being members of the MACC family, whether you’ve been with us for years or have just come on board during 2019. If you had the opportunity to attend this year’s MBTC, you might have noticed a lot of new faces among your peers as 2019 brought quite a growth spurt to the MACC family tree.
MACC Success Story
PiE is a recipe for efficiency
MACC cooked up a fresh slice of PiE for Ntec and the recipe turned out to be quite a hit. In fact, as Laura Gullickson, the Wisconsin company’s CFO and Office Manager, explained, our PiE turned out to be “the best investment Ntec has made in MACC so far.”
So…what kind of PiE are we talking about here?
MACC’s Featured Employee
When a new company converts to MACC, a virtual mountain of customer and billing data comes with it. Vishal Chennuru, December’s featured employee, is part of a MACC team which imports this data into our products’ databases. As a MACC Programmer, he writes SQL scripts to process and ensure the new data is converted and loaded successfully.
Customer Master includes a number of notification tools in our Messenger Suite. MACC’s Trainers can provide guidance on setting up simple text-style emails. However, you may want to consider using our Creative Services Team to design professional, polished HTML emails through our AutoPilot service. The following are examples of emails you may want to consider.
In this article, we’re going to talk about bleeding. No, this isn’t some horror-related topic left over from Halloween or a medical procedure gone wrong. Instead, it’s going to be a quick description of what a “bleed” is when it comes to printing and how you can configure your designs to use this technique.
Christmas cheer or cyber fear?
With the holidays right around the corner we often shop around online for the best deals. We scan through our emails looking for coupons and ads from companies we may have subscribed to or bought from in the past. Always exercise caution when spending money online. There are a few tips and tricks to keeping your information safe while shopping on the web.
What’s New on MACC’s website?
MACC’s 2019 SSAE 18 audit report on controls placed in operation of our telephone and carrier access billing applications is now available.