February eMessage
The latest news from your friends at MACC
In this issue…
> President’s Message
> Featured Employee
> Success Story
> MACC Events
> Technical Information
MACC Calendar
March’s transmit day for first of the month billing is February 22nd.
MACC Events
Midwest Road Show
Kansas
Hays – March 22
Topeka – March 23
Iowa
Cedar Rapids – March 29
Des Moines – March 30
MACC Users Group
April 18-21 Seattle, Washington
Details and RegistrationNew web training courses
Our Training Team has added new Customer Master web training courses. Click on the links below for details and to register.
Announcements
Welcome aboard Smithville Telephone Company
MACC is pleased to welcome Smithville Telephone Company Incorporated to our family of clients. The company is based in Smithville, Mississippi. It has served portions of Monroe and Itawamba Counties since 1956. Read more
Printable Newsletter
Click here for a hard copy of our newsletter
Craig Aman
We want to hear from you
By Craig Aman, President and CEO
MACC appreciates the opportunity to be a partner in the successful operation of your business. As in any partnership, communication is very important. We strive to ensure questions are always answered, problems are promptly resolved and greatly appreciate new ideas for our products. While our ears are always open, now is a great time to tell us how we’re doing as we recently distributed our annual Client Satisfaction Survey.
Read the article Take the survey
Mark Uphoff – MACC’s Featured Employee
February’s featured MACC employee is Mark Uphoff. He may have helped you with a Customer Master question in his previous role as a Software Support Representative. Beginning this month, he starts a new job at MACC as a Training/Conversion Analyst. Look for Mark to be teaching a Customer Master class in the near future!
Read the articleSuccess Story – CM 15.2 makes bundle price changes a piece of cake
Time. It’s the most valuable commodity in the world. For this reason, MACC’s product enhancements are designed to save time and work effort for our clients. A great example of a time-saving feature is the bundle rate change functionality recently added within Customer Master 15.2. If your company bundles its services, learning how to use this feature is a must-do activity.
Read the articleMACC Events – We’re on the road again this spring
By Kristi Rounds, Creative Services Coordinator
As we do each spring, MACC is hitting the road to bring training and the latest news on our products and services to a town near you. Starting at the end of next month, our Midwest Road Shows will be in Kansas and Iowa. After that, we’re heading west to the MACC Users Group in Seattle, Washington. Details and registration for both events are now available.
Read the articleTechnical Information – A good back-up is the best medicine for the Cryptowall virus
By Steve Erlbacher, Technical Support Specialist
The MACC Technical Support Team has seen an increase in the cases of the Cryptowall virus. With this trend in mind, I want to pass on more information on the virus and discuss the importance of server back-ups.
Read the article
Featured Recipe – Homemade vegetable soup
Regardless of whether the groundhog saw his shadow or not, winter is still here. Fortunately, this month’s soup recipe is perfect for a cold, winter day. Its ingredients include:
- 1 tablespoon of olive oil
- 1 medium onion – chopped/diced
- 1/2 cup carrots, peeled and chopped