MACC's January eMessageThe latest news from your friends at MACC
In this issue…
> Client Relations News
> Featured Employee
> Awe-some-tas-tic Web Self-Care
> Billing News
> CABS News
> Creative Solutions
> Technical Information
> MACC Website Updates
> State and national leaders visit MACC
> Featured Recipe
February’s transmit day for first of the month billing is January 24th. Follow this link to see the complete 2019 transmit calendar.
MACC Events – Save the date!
2019 MACC Road Show
March 13th and 14th – Kansas
April 9th and 10th – Iowa
2019 Users Group
April 16th-18th, 2019
Wild Horse Pass Hotel and Casino
Session One: September 4th-6th
Session Two: September 9th-11th
MACC will be conducting network maintenance on January 13th
From 10:00 a.m. to 3:00 p.m. (Central) on Sunday, January 13th, our technicians will conduct maintenance on our network. During this time, web-based services from MACC may be unavailable. This affects MSaaS and all MACC websites (Web Reporting, TMS, FTP, etc.) as well as online access to customer statements. Going forward, MACC will be scheduling network maintenance during the same timeframe on the second Sunday of each month. Please contact your MACC Client Relations Manager or Account Manager if you have questions regarding this maintenance schedule.
Jump Start Training
Jump Start Training is available for Accounting Master and Customer Master at our headquarters in Blair, Nebraska. The training is perfect for new employees or anyone who needs a refresher in using our products. To schedule Jump Start Training for your employees, please contact Julie Riecken, Training Support Manager, at 402-533-5313 or [email protected].
Featured Web Training
Service Order Templates
Use Service Order templates to pre-format information about accounts – making it easy to apply a specific profile to a new or existing account. Details such as USP codes, OCCs, report areas, tax areas, etc. can be pre-established in a template, and then with a simple click of a button, those details will be associated with the tier or even the entire account.
Congratulations to Marlene Muhs from COLTONTEL who won this month’s MACC Trivia Challenge Contest. Look for MACC Updates for more chances to win!
Click here for a printable copy of our newsletter.
Client Relations News
Registration is opening SOON for the 2019 Midwest Road Shows!
Make plans now to attend the 2019 Midwest Road Shows to keep your skills up to par on MACC products! This year’s Road Shows will be teeing up in a town near you:
- Cedar Rapids, Iowa on April 9
- Fort Dodge, Iowa on April 10*
- Hays, Kansas on March 13
- Topeka, Kansas on March 14
MACC’s Featured Employee
Bobbi Jo Lockhart
January’s featured employee is Bobbi Jo Lockhart. As a Quality Assurance Analyst I, she and the rest of her team, test MACC’s software to make sure our products are error free before we send them to our clients. The testing includes making sure software fixes work correctly and comply with all industry standards.
Postage rates will change this month
The U.S. Postal Service is changing its postage rates later this month. Beginning January 27th, the following rates will take effect.
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Woody Welke is retiring this month
Woody Welke, CABS Senior Access Analyst, will be spending his last day supporting you on January 17, 2019. After several decades of tariffs, rate changes, transport issues, and numerous customer data requests, Woody is anxiously waiting to take over his grandparent duties full-time.
Your guide to bill inserts
As a new year begins, we thought this might be the perfect time to put together helpful tips for the bill insert process. We hope these tips will make the process easier for you, but keep in mind that you may contact us any time with questions and concerns you may have.
Support ending for Microsoft Server 2008 and 2008 R2
As another year has passed we are now approaching the end of life date for Microsoft Server 2008 and 2008 R2. Microsoft has announced it will end support and updates on 1/14/2020. If you are running Server 2008 or 2008 R2 you may be wondering how this will affect your company.
MACC Website Updates
There is new content available on MACC’s website. Check it out today!
State and national leaders visit MACC
Karen and Craig Aman recently hosted state and national leaders as they visited MACC’s headquarters in Blair, Nebraska. From left to right, Karen Aman, Nebraska Governor Pete Ricketts, State Senator-elect Ben Hansen, Congressman Jeff Fortenberry, Craig Aman, and State Senator Lydia Brasch.