May eMessage

The latest news from your friends at MACC

In this issue…

> Software Update
> Client Relations News
> Featured Employee
> MACC Events
> Creative Solutions
> Featured Recipe

 

MACC Calendar

June’s transmit day for first of the month billing is May 23rd.

MACC will be closed on Monday, May 30th in honor of Memorial Day.

 

MACC Events

2016 MBTC

Omaha, Nebraska

Save the date!
Session One – September 7-9
Session Two – September 12-14

 

New web training courses

With version 16.1 of our products being released last month, MACC’s Training Team has developed new web courses to introduce you to the latest editions of Customer Master and Accounting Master.

Trivia Winner

Congratulations to Peoples Telecommunications, LLC’s Ruth Hurt who won this month’s MACC Trivia Challenge Contest. Click here for the winning answers and look for MACC Updates for more chances to win.

 

Printable Newsletter

Click here for a hard copy of our newsletter

Tips and TricksSoftware Update – Check out our tips and tricks archive

MACC’s Software Support Team is now including Tips and Tricks for our products in the updates they send out several times each month. These tips will typically be easy steps you can take to make your job easier by taking full advantage of our products’ capabilities. We’ve also started an archive of these tips and tricks on MACC’s website so you can refer back to them at anytime.

 

Tips and Tricks Archive

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Client Relations News – How would you like to reduce postage costs by 80 percent?

Would you believe more than 80% of new customers would choose to receive their bill via e-mail instead of traditional mail? That’s what happened when a MACC client recently launched services in a new town, and on their online order form, the company gave customers the option to receive bills via e-mail.

Read the article

Kelly McIntosh Kelly McIntosh – MACC’s Featured Employee

Kelly McIntosh is May’s featured MACC employee. As an Accounting Master Training Conversion Analyst, Kelly travels to new client locations and helps with the company’s conversion to Accounting Master. Additionally, she instructs clients on the use of Accounting Master during online and on-site training.

Read the article

Billing News – Postage rates decreased in April

Good news! The U.S. Postal Service decreased its postage rates last month. Effective April 10th, the following rates took effect:

AutomationMachinableFull Postage
Weight Not Over (oz)5-digit3-digitMixed AADCPresortedLetters
1$0.376$0.399$0.419$0.452$0.470
2$0.376$0.399$0.419$0.452$0.470
Learn more

MACC Events – Plan to attend the 2016 MBTC

“Individual commitment to a group effort–that is what makes a team work, a company work, a society work, a civilization work.” –Vince Lombardi

Mark your calendars and huddle up for the 2016 MACC Billing and Technology Conference (MBTC)!  Our team is busy planning another great conference packed with valuable training, product updates, informative sessions and as always, plenty of food and fun.

Learn More

Creative Solutions – Passing on some win-back wisdom

Now and then, we’ll have clients ask us to help them with customer retention or win-back campaigns. These are great ideas as it’s almost always easier (and less expensive) to keep current customers compared to gaining new ones. I ran across a great article in last month’s Harvard Business Review with some really useful information regarding telecom customer win-back campaigns.

Learn More
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Featured Recipe – Lori’s Chicken and Biscuits

This month’s chicken and biscuit recipe will make you hungry just reading it!

  • 1/3 cup butter
  • 1 onion, diced
  • 1/3 cup all purpose flour
  • 1 1/2 cups chicken broth
  • 2/3 cup milk
  • 1/2 teaspoon salt
Complete recipe