MACC's May eMessage
The latest news from your friends at MACCIn this issue…
> MACC Announcement
> Featured Employee
> Client Relations News
> Software Update
> Creative Solutions
> Technical Information
> Featured Recipe
MACC Calendar
June’s transmit day for first of the month billing is May 23rd.
MACC Events
2017 MACC MBTC
• Session One – September 6-8
• Session Two – September 11-13
• Omaha, Nebraska
MACC Announcements
MACC will be conducting network maintenance on Sunday, May 14th
From 10:00 a.m. to 3:00 p.m. (Central) on Sunday, May 14th, our technicians will conduct maintenance on our network. During this time, web-based services from MACC may be unavailable. This affects MSaaS and all MACC websites (Web Reporting, TMS, FTP, etc.) as well as online access to customer statements.
Going forward, MACC will be scheduling network maintenance during the same timeframe on the second Sunday of each month. Please contact your MACC Client Relations Manager or Account Manager if you have questions regarding this maintenance schedule.
Featured web training
Take advantage of all the new features in version 17.1 of Customer Master and Accounting Master by taking “What’s New” training. Each one-hour class is just $80 and multiple employees can take the course from the comfort of their office. Click the links below to register today.
Trivia Winner
Congratulations to Tina Gordon from C-M-L Telephone Cooperative who won this month’s MACC Trivia Challenge Contest. Click here for the winning answers and look for MACC Updates for more chances to win.
Printable Newsletter
Click here for a printable copy of our newsletter
MACC Announcement
Franklin Telephone Company completes its conversion to MACC
MACC’s Featured Employee
Rick Rasmussen
May’s featured employee is Rick Rasmussen. He is a Senior Technical Support Specialist in our Technology Services Department. Rick helps customers with network servers, workstations, and other devices that are critical to business operations.
Client Relations News
Unmask your potential at the 2017 MBTC
We hope you are getting jazzed up for the 2017 MACC Billing and Technology Conference (MBTC)! Our MBTC crew is busy planning another great conference packed with valuable training, product updates, informative sessions and this year we are excited to celebrate Mardi Gras in September!
Read the articleSoftware Update
Am I forgetting something?
We all have those moments where we forget something. Did I forget to pick up something at the store? Did I forget a friend’s birthday? Did I forget to send in my newsletter article by the due date?Sometimes, Customer Master users forget important charges, like the E911 surcharge or even an installation fee for a new account or tier. Customer Master 17.1 has a solution to this common problem!
Read the articleCreative Solutions
Find telco treasure with a service area map
The old saying goes that a picture is worth a thousand words. Sometimes, when it comes to explaining what services a new customer can receive, a good map is worth even more. And to get a great map, you can combine files from your engineering firm with the power of Google My Maps to create a highly accurate and searchable map for your website.
Read the articleTechnical Information
Tech Support always has your back
Imagine a business world where help with your computer problems is just a phone call or email away. Literally, a few touches of a button and you will have someone available to help with anything from a virus infection to a new computer set up.
Read the article
Featured Recipe
Chocolate Chip Cheese Ball
This sweet treat is sure to be a hit at your next party.
- 8 oz cream cheese, softened
- 1/2 C butter, softened, no substitute
- 1/4 tsp vanilla
- 3/4 C powdered sugar
- 2 T brown sugar
Industry Calendar
MACC’s on the go and here is where we’ll be in the coming month:
- TOC Golf and Showcare
- ANMTA Spring Conference
- ATA Annual Meeting
- WSTA Annual Convention
- KTA Annual Meeting
- OTA Annual Convention