MACC's September eMessage

The latest news from your friends at MACC

In this issue…

> Client Relations News
> Featured Employee
> Software Update
> Technical Information
> Featured Recipe

MACC Calendar

October’s transmit day for first of the month billing is September 22nd.

MACC Events

2017 MACC MBTC
• Session One – September 6-8
• Session Two – September 11-13
• Omaha, Nebraska
• View the schedule

MACC Announcements

MACC will be conducting network maintenance on Sunday, September 10th
From 10:00 a.m. to 3:00 p.m. (Central) on Sunday, September 10th, our technicians will conduct maintenance on our network. During this time, web-based services from MACC may be unavailable. This affects MSaaS and all MACC websites (Web Reporting, TMS, FTP, etc.) as well as online access to customer statements.

Going forward, MACC will be scheduling network maintenance during the same timeframe on the second Sunday of each month. Please contact your MACC Client Relations Manager or Account Manager if you have questions regarding this maintenance schedule.

MACC will be closed on Labor Day
MACC will be closed on Monday, September 4th in honor of Labor Day. Regular support hours will be in place the remainder of the month.

Featured web training

Service Agreements
Many companies offer customer agreements for things such as a technical support plan. Tracking time against those agreements and then billing for overages can be a challenge. Using Service Agreements in Customer Master can help!

Service Agreements

Trivia Winner

Congratulations to DeAnne Luke from Colo Telephone Company who won this month’s MACC Trivia Challenge Contest. Click here for the winning answers and look for MACC Updates for more chances to win.

Printable Newsletter

Click here for a printable copy of our newsletter.

Client Relations News

Are you ready for Mardi Gras in September?

We are excited to welcome you to Omaha for the 2017 MBTC! With just a few days left before the conference, we’re making final preparations for hundreds of you to pay us a visit.

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MACC’s Featured Employee

Crys Zima

Crys Zima is MACC’s featured employee for September and is a Project Manager in our Client Services Team. She works closely with new clients as they convert to MACC’s platform. Crys also coordinates the work effort when existing clients implement significant new features or new ways of using MACC’s products. Before her role as Project Manager, Crys worked in the Information Services Department as a Product Manager of Application Interfaces.

Read the article

Software Update

Simplify service agreements with Customer Master

Many companies offer customer agreements for things such as a technical support plan. Tracking time against those agreements and then billing for overages can be a challenge. Using Service Agreements in Customer Master can help!

Read the article

Technical Information

Learn how to keep your data safe at MBTC

Be sure to check out our Tech Support session at the upcoming MACC Billing and Technology Conference (MBTC). This year’s topic will be on protecting your data.

Read the article

MACC Website Updates

New features in Customer Master and Accounting Master will soon be available with the release of version 17.2 for both products. High-level overviews of the coming enhancements are available in our Executive Summaries.

Client Page credentials are required to view this content. Need help remembering your username and password? Let us know as we’re happy to help.

Featured Recipe – Philly Bars

Need a sweet treat for your next family gathering? These Philly Bars are easy and everyone will love them.

2 packages of crescent rolls
2 8-oz blocks of cream cheese
1 egg yolk
1 c sugar
1 t vanilla
Cinnamon + sugar, for topping

Complete recipe

Industry Calendar

MACC’s on the go and here is where we’ll be in the coming month:

Learn more