April eMessage

The latest news from your friends at MACC

In this issue…

> Billing News
> Featured Employee
> Client Relations News
> Technical Information
> 16.1 Release Documents

MACC Calendar

May’s transmit day for first of the month billing is April 22nd.

MACC Events

MACC Users Group

April 18-21 Seattle, Washington

More information

2016 MBTC

Omaha, Nebraska

Save the date!
Session One – September 7-9
Session Two – September 12-14

New web training courses

With version 16.1 of our products being released this month, MACC’s Training Team has developed new web courses to introduce you to the latest editions of Customer Master and Accounting Master.

Trivia Winner

Congratulations to Colo Telephone Company’s Larry Springer who won this month’s MACC Trivia Challenge Contest. Click here for the winning answers and look for MACC Updates for more chances to win.

Printable Newsletter

Click here for a hard copy of our newsletter

Watch for an enhanced Billing Status Page

This month, MACC will implement a change to the Billing Status page on the Client Pages. We are adding a new red/green light to indicate if your company’s billing statements have been inserted and mailed. Once these steps have occurred, the appropriate light will turn green and the date will be populated.

Learn more

Ryan Thompson Ryan Thompson – MACC’s Featured Employee

April’s featured employee is Ryan Thompson. In his role as Creative Services Manager, he leads a team at MACC that coordinates our marketing efforts, creates client communications, and manages our websites. Ryan and the rest of the Creative Services Team also provide similar services to many of MACC’s clients.

Read the article

Client Relations – MACC’s new Wildcard Networks increase billing flexibility

Many telecommunications companies find themselves looking for new revenue sources and ways to expand on the current services they offer. If your company needs the flexibility to bill for services other than those currently found in Customer Master, then our new Wildcard Networks may be just what you’ve been looking for!

Read the article

Technical Information – Router Security for eMACC Services

A while back, we sent out a security notice for anyone utilizing eMACC services. The notice indicated that anyone connecting to MACC for services such as Management Reports (web reporting), Web Self-care, or Time Management System (TMS) should ensure that their router or firewall is configured as securely as possible.

Read the article

Updates to MACC’s Website

Important documentation for the 16.1 release of MACC’s products is now available on our website. Please visit the Client Log-in page and enter your company’s username and password. Once this step is taken, you can use the links below to access each file in PDF format. If you need log-in assistance, please click here.

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Featured Recipe – Fudge Swirl Cheesecake

Want a dessert that makes friends and family go “WOW?” Then be sure to try this month’s recipe for Fudge Swirl Cheesecake.

  • 1 1/2 cups of graham cracker crusts
  • 1/4 cup sugar
  • 6 tablespoons of butter, melted
Complete recipe

Industry Calendar

MACC’s on the go and here is where we’ll be in the coming month:

Learn more