MACC's April 2020 eMessage

The latest news from your friends at MACC

In this issue…

> Client Relations News
> Featured Employee
> Software Update
> Product Spotlight
> Technical Information
> What’s New on MACC’s Website
> Featured Recipe

MACC Calendar

May’s transmit day for first of the month billing is April 23rd. Follow this link to see the complete 2020 transmit calendar.

MACC Announcements

MACC will be conducting network maintenance on April 12th
From 10:00 a.m. to 3:00 p.m. (Central) on Sunday, April12th, our technicians will conduct maintenance on our network. During this time, web-based services from MACC may be unavailable. This affects MSaaS and all MACC websites (Web Reporting, TMS, FTP, etc.) as well as online access to customer statements. Going forward, MACC will be scheduling network maintenance during the same timeframe on the second Sunday of each month. Please contact your MACC Client Relations Manager or Account Manager if you have questions regarding this maintenance schedule.

Reminder – eMACC applications received cybersecurity enhancements
Our eMACC Team implemented cybersecurity enhancements across our web applications on Monday, March 16th. These enhancements were made to support increased awareness of cybersecurity threats. The enhancements include a required password change to access eMACC products. Login to our Client Pages and then review the Cybersecurity Update on our eMACC page for details.

Featured Web Training

Address Management

From duplicate zip codes to invalid E911 addresses and everything in between – this session will review all of the address maintenance tables, tips on cleaning up and maintaining good addresses, and the use of auto-assignment functionality. If you’re thinking of cleaning up Plant, Address Management should come first.

Printable Newsletter

Click here for a printable copy of our newsletter.

Client Relations News

MACC is proud to support your company during the new normal

As we all adjust to the new normal in the age of COVID 19, we want to remind you about steps MACC has taken to provide the on-going support your company needs while doing our part to practice social distancing. We also want to pass along steps your company can take to run even more efficiently if you have team members working from home.

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MACC’s Featured Employee

Cade LueckCade Lueck

Cade Lueck is April’s featured MACC employee. As a Software Engineer, he works with clients to design, program, and deploy software that communicates with Customer Master and third-party applications. His position makes Cade, and others on his team, magicians of sorts as they develop the “magic” behind the scenes that powers MACC’s integrations.

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Software Update

MACC’s Training Team is here for youSoftware

Hello everyone. I hope you are all doing well!

During this complicated time, I want to remind you MACC’s Training Team is here and ready to provide you with your Customer Master, Accounting Master, and MACC Mobile training needs. As usual, we have many web training sessions available for your employees. To register, simply sign up via MACC’s Client Pages. If you aren’t a current subscriber to WOW, contact your Client Relations Manager or Account Manager to discuss how you can be!

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Product Spotlight

Web Self-Care receives enhancements
Product Update

MACC continues to make advances in its Web Self-Care application with the new version, released last month, being no exception. Highlights include the following features. For a full list of enhancements see the Web Self-Care Enhancement Summary* on MACC’s website.

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Technical Information

Check out these tips for working at homeTechnical Update

With the current events causing more employees to work from home, we wanted to take a minute to share some helpful tips to keep your environment secure.

Email Security
Hackers have been targeting the work-from-home workforce in an attempt to catch them off guard. Be on the lookout for phishing emails that ask for your credentials or offer an easier way to work from home. If something seems unusual, be sure to verify with the sender before taking any action.

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What’s New on MACC’s website?

MACC’s Training Team recently completed a new MACC Minute Tutorial. This one covers the use of eBill, our online payment system. 

Client Page credentials are required to view this content. Need help remembering your username and password? Let us know as we’re happy to help.

Featured Recipe – Corn and Macaroni Casserole

Try this easy to make casserole this evening.

  • 1 cup uncooked elbow macaroni
  • 1 can creamed corn
  • 1 can corn (undrained)
  • 1 stick of butter
  • 2 cups of Velveeta (shreds)
Get the recipe
Featured recipe