MACC's 2026 Quarter 1 eMessage
The latest news from your friends at MACCIMPORTANT!
Daylight Savings Reminder: Spring 2026
Daylight Saving Time begins at 2:00 A.M. on Sunday, March 8, 2026.
Please remember to set your switch time FORWARD by one hour at or near 2:00 A.M. that morning.
There are procedures in place to handle this change, and your team should be familiar with them. Because calls may be in progress during the transition, we recommend reviewing the time change process with your switch manufacturer in advance. If the change is not made on Sunday, all calls at the hour breaks for the various rate periods could be incorrect. We can go back and ‘adjust’ the times on the calls for a fee.
If you have any questions, please contact our Billing Data Control team at MACCBillingDataControl@maccnet.com.
MACC News
MACC | ONE – What’s Next?
By: Sue Klich | Associate Product Owner
Get ready, big things are coming to MACC|One in April! Our teams have been hard at work delivering powerful enhancements that bring AI-driven analytics, strengthened security, and even more functionality directly to your fingertips. We’re excited to give you smarter insights, improved access control, and the tools you need to make data-driven decisions faster than ever. Here’s a look at what’s on the horizon.
Introducing Our All-New Analytics Dashboard!
We’re thrilled to unveil a transformative leap forward in reporting and insights with our Analytics Dashboard. Designed for instant clarity and powerful reporting, this visually dynamic dashboard brings your operational story to life at a glance. It delivers enhanced visibility into key performance metrics, unlocking a deeper understanding of your revenue trends, customer behavior, service performance, and more. It’s not just an upgrade, it’s a game-changer.
Security: A Stronger Foundation for Access Management
MACC has taken a major leap forward with Security! Our security framework introduces a new foundation for role-based access control within MACC|One. This initial phase includes structured security roles that administrators can easily assign to users, ensuring the right people have access to the right tools. And we’re just getting started. Future phases will continue to expand available roles, offering even greater precision and control as MACC|One grows.
Big Changes, Bigger Impact
Every update in this release strengthens the MACC|One experience, making it more intuitive, more secure, and more aligned with the real-world needs of your teams. We’re thrilled to bring these enhancements to you and can’t wait for you to dive in and explore what’s next!
MACC News
Our Client Satisfaction Survey Is Live
By: Amanda Song | Marketing Director
Our annual Client Satisfaction Survey is now available in Client Central.
It takes about two minutes to complete, and your feedback directly shapes how we support you, improve our services, and plan for the future.
Please note: you must log in to Client Central to participate.
Last Chance to Register
User Group is Coming: March 31 – April 2
There are a few days left to register and grab the hotel group rate. If you haven’t looked into it yet, now is the time! Registration info, schedule and pricing are all available on our website.
MACC News
Upcoming Events
By: MACC’s Sales Team
If you’ll be at these events, swing by our booth. We’d love to see you there:
RTIME 2026: Feb 22–25 • Orlando, FL • Booth #408
MTA Convention + Trade Show: March 10-12 • Prior Lake, MN • Booth #105
ICA Annual Meeting & Expo: March 23-25 • Des Moines, IA • Booth #D7
Transmit Day
Follow this link for the complete 2026 schedule.
MACC’s Monthly Recipe:
These only take 10 minutes each – easy peasy!
Maintenance Sunday –
From 10 a.m. to 3 p.m. (Central) on the second Sunday of each month, our technicians will conduct maintenance on our network. During this time, web-based services from MACC may be unavailable. This affects MSaaS and all MACC websites (Web Reporting, TMS, FTP, etc.) as well as online access to customer statements. Going forward, MACC will be scheduling network maintenance during the same timeframe on the second Sunday of each month.
MACC is involved in the industry
Click to see a list of events we’ll be attending.
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