MACC's July 2023 eMessage

The latest news from your friends at MACC

Client Solutions News

MBTC registration

MBTC 2023 is RAD!!

We have a star-studded line-up for MBTC 2023 and want to give you a sneak peek at what you will be missing if your team doesn’t attend.

Product Spotlight

Engage and inspire action with personalized video experiences for your customers

A picture, they say, is worth 1,000 words.

But what’s a video worth?

1.8 million words, according to Dr. James McQuivey, Forester Research Analyst. Dr. McQuivey estimates that one minute of video is the equivalent of 1.8 million written words. And according to Forbes, a video with calls to action is 95% more effective than any other form of communication. What that means is your customers will understand their bills better with a personalized video.

SmartVx is just such a video experience platform that revolutionizes how organizations engage and inform their customers.

Read the article

Scan this QR code for a demonstration⇒

Client Solutions News

Take our survey to guide us in how we serve you (and maybe win some MACC Merch!)

Thank you to those who have taken a minute to fill out our annual Client Satisfaction survey – we appreciate the responses we’ve received!

For those who haven’t filled out the survey, if you have one minute in the next few days (yes, literally one spare minute), would you please use that minute to fill out our annual Client Satisfaction Survey?

Read the article


Take the Survey
Creative Solutions

Product spotlight

Got a great idea? MACC wants to know

MACC’s product team is excited to announce a new tool to help gather and maintain great ideas. Our goal is to create a positive and collaborative environment in which users of our products can recommend software enhancements and VOTE for great ideas entered by their peers. This will help us collect data on requests that are important for our entire customer base as well as MACC’s future

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Transmit Day
August’s transmit day for first of the month billing is July 24. Follow this link for the complete 2023 schedule

Download MACC’s July Calendar
You’ll find our recipe of the month (Tomato and Cucumber Salad), a Customer Master Tip, and the TRIVIA Challenge (an opportunity to win MACC prizes). Download the July Calendar

June Trivia Winner
Congratulations to Nora Werts from Cass Communications in Illinois. She is the lucky winner of last month’s trivia contest.


Maintenance Sunday – July 9
From 10 a.m. to 3 p.m. (Central) on Sunday, July 9, our technicians will conduct maintenance on our network. During this time, web-based services from MACC may be unavailable. This affects MSaaS and all MACC websites (Web Reporting, TMS, FTP, etc.) as well as online access to customer statements. Going forward, MACC will be scheduling network maintenance during the same timeframe on the second Sunday of each month.

MACC is involved in the industry
Click to see
a list of events we’ll be attending.

Printable version of MACC’s eMessage
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