MACC's January 2023 eMessageThe latest news from your friends at MACC
Client Solutions News
New year…new capabilities
Happy 2023 everyone! I can’t believe another year has flown by so quickly!! As we begin 2023, and New Year’s resolutions abound, I want you to start thinking about day-to-day efficiencies and functionality in Accounting Master and Customer Master you might not be using. It’s so easy to “do things the way we’ve always done them…” hence, New Year’s resolutions … but we’ve had astounding success working with customers who want to take advantage of everything they can to make the day-to-day work easier.
Start the year strong with these BDC tips
Hopefully you all attended one of our FCC 477/BDC training sessions last month. It seems the FCC has decided BDC reporting will be the rule going forward. Below are a few key things for Customer Master users to keep in mind with the most important tip being to use the Network and Address Suites for BDC maintenance as it helps with navigation.
Client Solutions News
MACC is your one point of contact
One thing we know MACC does, because we’ve heard it time and time again, is offer exceptional service our competitors don’t. With MACC, you don’t have to call and put in a ticket when you need help – you call, we answer. Ok, sometimes you get voicemail … but we call you right back! We pride ourselves on truly being your partner, which is why we’ve worked so hard to provide you with a specialized team assigned to your company to help you when you need it most.
Don’t put back-ups at the back of your mind…schedule your MARS test
The phrase “trust, but verify” has become a popular reference when working with cybersecurity. There are many elements of cybersecurity that this message can apply to but perhaps the most practical would be when working with backups.
Maintenance Sunday – January 8th
From 10:00 a.m. to 3:00 p.m. (Central) on Sunday, January 8th, our technicians will conduct maintenance on our network. During this time, web-based services from MACC may be unavailable. This affects MSaaS and all MACC websites (Web Reporting, TMS, FTP, etc.) as well as online access to customer statements. Going forward, MACC will be scheduling network maintenance during the same timeframe on the second Sunday of each month.
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