Current eMessage > Software Update > January 2023

Software Update

Start the year strong with these BDC tips

by Julie Riecken, Training Support Manager

Hopefully you all attended one of our FCC 477/BDC training sessions last month. It seems the FCC has decided BDC reporting will be the rule going forward. Below are a few key things for Customer Master users to keep in mind with the most important tip being to use the Network and Address Suites for BDC maintenance as it helps with navigation.

1) Update your Broadband Subscription/Technology Types with BDC values.

2) Update your USP Codes with BDC Technology values.

3) Run the mass update on accounts using the FCC USP Broadband Update and FCC USP Telephone Update (your tools may be labeled FCC 477 USP Update depending on your version of Customer Master).

4) Update your Network Addresses with the following (*indicates records that can be updated with the Mass Edit button; the in-grid editor and mass import tools are also helpful):

a. Max Download Speed*
b. Max Upload Speed*
c. Latency*
d. BDC Location ID
e. BDC Technology*
f. BDC Bus/Res Category*

Once all of these maintenance tables are up-to-date, you should be ready to run your BDC reports. Closely verify your missing data reports, make corrections, and re-run as needed.

Another suggestion to start the year off right is to make sure you keep up with these important BDC functions to make it easier when you run your bi-annual reports.