MACC's January eMessage
The latest news from your friends at MACCIn this issue…
> WOW Training
> Product Spotlight
> Holiday Fun
> Featured Employee
> Client Relations News
> Billing News
> Software Update
> Creative Solutions
> Featured Recipe
MACC Calendar
February’s transmit day for first of the month billing is January 24th. As a reminder, the 2018 bill transmit schedule is available on MACC’s Client Pages. Follow this link to view the schedule.
MACC Events
2018 Midwest Road Shows
• Cedar Rapids, IA – March 13th
• Fort Dodge, IA – March 14th
• Hays, KS – March 21st
• Topeka, KS – March 22nd
• Event website
2018 Users Group
• April 17th – 19th
• Chandler, AZ
MACC Announcements
MACC will be conducting network maintenance on Sunday, January 14th From 10:00 a.m. to 3:00 p.m. (Central) on Sunday, January 14th, our technicians will conduct maintenance on our network. During this time, web-based services from MACC may be unavailable. This affects MSaaS and all MACC websites (Web Reporting, TMS, FTP, etc.) as well as online access to customer statements. Going forward, MACC will be scheduling network maintenance during the same timeframe on the second Sunday of each month. Please contact your MACC Client Relations Manager or Account Manager if you have questions regarding this maintenance schedule.
Featured web training
Customer Master’s Write-Off functionality is this month’s featured web training. Demonstrations of options such as category priorities and spread payments, as well as reporting options, will help you take advantage of the Write-Off functionality available in Customer Master. A link to the course’s details and registration information is below. MACC Client Page access is required to view the link.
Trivia Winner
Congratulations to Susan Hamilton from Grafton Technologies who won this month’s MACC Trivia Challenge Contest. Click here for the winning answers and look for MACC Updates for more chances to win.
Printable Newsletter
Click here for a printable copy of our newsletter.
Put some WOW on your plate for 2018
Sign-up during January of 2018 and you might win a free lunch on MACC
MACC’s WOW Training can make your workday easier by showing you how to take full advantage of Accounting Master and Customer Master. It’s a great way to start a new year! This program allows your company to take up to six web training courses for just $99 per month. That’s a savings of almost $400!
Product Spotlight
eMACC Management Reports are now even better!![New and improved](http://maccemessage.com/wp-content/uploads/2017/12/new-improved-150x150.png)
MACC never rests when it comes to improving our products. The latest example is a host of enhancements added to our eMACC Management Reports (Web Reporting). We made a valuable tool for managers and other company leaders even more useful.
The enhancements became available last month for all clients using eMACC Management Reports. See the article for the highlights!
Read the articleHoliday Fun![Oh What Fun!](http://maccemessage.com/wp-content/uploads/2017/12/what-fun2.png)
Check out some holiday pictures
The holidays aren’t any fun without some pictures to remember the occasion. Click the button below to see a gallery of pictures submitted by clients and pictures of the MACC Team.
Picture GalleryMACC’s Featured Employee![Kathy Coufal](http://maccemessage.com/wp-content/uploads/2017/12/KCoufal-emessage.png)
Kathy Coufal
January’s Featured Employee is Kathy Coufal. As a Customer Master Software Support Representative, she spends most her day assisting customers with their questions and helping them within the software.
Read the articleClient Relations News
Registration is open for the 2018 Midwest Road Shows
Make plans now to attend the 2018 Midwest Road Shows to ensure you know what’s cooking with MACC products! This year’s Road Shows will be heating up in a town near you:
- Cedar Rapids, Iowa on March 13
- Fort Dodge, Iowa on March 14
- Hays, Kansas on March 21
- Topeka, Kansas on March 22
Billing News
Postage rates will change this month
The U.S. Postal Service is changing its postage rates later this month. Effective January 21st, the following rates will take effect.
Automation | Machinable | Full | |||
---|---|---|---|---|---|
Weight Not Over (oz) | 5-digit | 3-digit | Mixed AADC | Presorted | Letters |
1 | $0.378 | $0.408 | $0.424 | $0.458 | $0.50 |
2 | $0.378 | $0.408 | $0.424 | $0.458 | $0.50 |
Software Update
Find abandoned accounts with Custom Grid Reports
Some MACC clients have accounts where the network tiers have been disconnected, or USPs have been outdated on those networks, but the account is still active. In the past, it’s been a little tricky to find those “abandoned” accounts. The good news is, we have a suggestion – use the Custom Grid Reports.
Read the articleCreative Solutions
It’s not too late to plan for 2018
The new calendar on my desk confirms that somehow 2017 slipped away and 2018 is upon us. If you have your marketing plans for the year ready to go…that is great! However, if you’re like many folks and 2018 arrived before your plans are complete, there is still time to come up with some profitable ideas for the new year.
Read the articleMACC Website Updates
There is new content available on MACC’s website. Check it out today!
Client Page credentials are required to view this content. Need help remembering your username and password? Let us know as we’re happy to help.
Featured Recipe – Potato-Bacon soup
A bowl of hearty Potato-Bacon soup is the perfect way to warm up this winter. Get the recipe