Current eMessage > Featured Employee > March 2016

March 2016

Featured Employee – Crystal Olsen

This month’s featured employee is Crystal Olsen. As a Customer Master Software Support Representative, her friendly voice is well known to many clients as she answers their questions regarding the use of our software. With more than 20 years at MACC she is an expert in the day-to-day use of Customer Master and the billing process.

Q. When did you start at MACC?  
A. June 1993

Q. What is your favorite part of your job?  
A. That’s easy! Talking to my customers is certainly the best part of the job.

Q. Can you please tell us about your family?
A. My husband, George, and I have two daughters: Becky and Sara.

Q. What do you do for fun in your free time?
A. I love spending time with my girls. Currently we are following Sara to all her college track and field events.

Q. If you could travel anywhere to spend a week on vacation, where would it be?  
A. I would love to see Alaska!

Q. What’s the best career advice you’ve ever received?  
A. Always work hard and never expect someone else to do your work.

Q. What’s your favorite quote?
A. “To succeed in life, you need three things: a wishbone, a backbone and a funny bone.”

Q. If you could add any food to the MACC vending machines, what would it be?  
A. Lori Bayne’s cookies.