Current eMessage > MIMiR

Product News

Announcing MACC AI: Meet MIMiR!

By Kate Behrendt, Product Owner R&D

We are excited to introduce MACC AI and its powerful new tool, MIMiR (MACC Internal Machine-learning Information Repository). MIMiR leverages the power of Artificial Intelligence to provide quick and direct answers to your questions about MACC’s software. This intuitive tool offers 24×7 support, guiding users through Accounting Master and Customer Master with ease.
Beginning in 24.1, the MIMiR widget is conveniently located in the lower right-hand corner of both Customer Master and Accounting Master. A simple click gives you instant access to MIMiR, allowing you to ask questions and receive immediate responses. MIMiR pulls from MACC’s extensive software documentation to deliver accurate, on-the-spot answers to your software questions.

MIMiR also includes a feedback mechanism with Thumbs Up and Thumbs Down buttons on each response, encouraging users to provide feedback. MIMiR uses AI, which can make mistakes. If you receive an inaccurate answer, simply use the Thumbs Down button to report it. Sometimes, rephrasing your question can yield different results.
We hope you find MIMiR to be a valuable addition to your MACC software experience.

Happy exploring!