In this issue…

> Success Story
> Featured Employee
> Billing News
> CABS News
> Technical Information
> Creative Solutions
> Featured Recipe

MACC Calendar

December’s transmit day for first of the month billing is November 23rd.

MACC Announcements

Daylight Savings Time ends on Sunday
Daylight Savings Time ends at 2:00 a.m. on Sunday, November 6th. This is a reminder to set your switch time BACK by one hour at or near 2:00 a.m. on that night (at 2:00 a.m. it becomes 1:00 a.m.). Click here for more information.

16.2 material is on the Client Pages
Don’t forget, complete information for version 16.2 of Customer Master and Accounting Master is available on MACC’s Client Pages. There are also Enhancement Summaries for MACC Mobile and the Time Management System. Follow this link to log-in.

Thanksgiving support hours
MACC will be closed in observance of Thanksgiving on Thursday, November 24th. Regular support hours will be available on Wednesday, November 23rd and Friday, November 25th.

Featured web training

We recently updated our web training options for MACC Mobile. These courses can show you how to take full advantage of all the features and benefits of the MACC Mobile product. Links to course details and registration are below. MACC Client Page access is required to view the links.

Trivia Winner

Congratulations to Bretton Woods Telephone Company’s Karen Wante who won this month’s MACC Trivia Challenge Contest. Click here for the winning answers and look for MACC Updates for more chances to win.

Printable Newsletter

Click here for a hard copy of our newsletter

Success Story

Give your company a little push

Sometimes it’s just a little push that can turn a good plan into a great success. For Peoples Telephone Cooperative, that little push came in the form of our Suggestive Marketing feature. The Texas-based company used the feature for a high-speed Internet promotion that delivered results far exceeding expectations.

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MACC’s Featured Employee

Chris Booth

November’s featured employee is Chris Booth. As a Client Relations Manager for companies in the southern and eastern regions of the country, Chris works closely with his clients to keep them updated on MACC’s products and services.

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Billing News

The 2017 bill transmit schedule is now available

The suggested 2017 bill transmit schedule for first of the month billing companies is now available on MACC’s Client Pages. Follow this link to view and save the schedule in PDF format.

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CABS News

AccessMart can help with year-end reporting

Are you required to create year-end reports? Remember, AccessMart can help you. AccessMart is MACC’s web-based revenue assurance and reporting tool. It can generate annual reports on minutes of use by carrier, revenue and usage by jurisdiction, and much, much more in just minutes.

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Technical Information

Do you have Tape-itis?

You know, that exhausted feeling from having to swap out backup tapes all of the time and then run them offsite to a different location. Or, the dread of going on vacation and wondering if your substitute will remember to change out the tapes and, if they do, to make sure the tapes stay in the proper rotation.

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Creative Solutions

Tick-tock…the holidays are almost here

Ho, Ho, Ho…Merry Christmas! Okay, maybe the holidays aren’t that close, but the clock is definitely ticking. If you’re scrambling to come up with some ideas for a holiday special, or just a way to say thanks to your customers, we’ve put together some quick and easy suggestions.

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