MACC's February eMessage
The latest news from your friends at MACCIn this issue…
> President’s Message
> New Client Announcement
> Featured Employee
> Client Relations News
> Software Update
> Creative Solutions
> Technical Information
> Featured Recipe
MACC Calendar
March’s transmit day for first of the month billing is February 22nd.
MACC Events
Midwest Road Shows
Registration is Open!
• Topeka, KS – March 15th
• Hays, KS – March 16th
• Cedar Rapids, IA – March 21st
• Des Moines, IA – March 22nd
Click here to register
MACC Users Group
Registration is Open!
• April 17th-20th
• Chandler, AZ
Click here to register
MACC Announcements
16.2 material is on the Client Pages
Don’t forget, complete information for version 16.2 of Customer Master and Accounting Master is available on MACC’s Client Pages. There are also Enhancement Summaries for MACC Mobile and the Time Management System. Follow this link to log-in.
The billing transmit schedule is available on the Client Pages
The 2017 billing transmit schedule for first of the month billing companies is available on MACC’s Client Pages. It is also available by following this link.
Featured web training
We recently updated our web training options for MACC Mobile. These courses can show you how to take full advantage of all the features and benefits of the MACC Mobile product. Links to course details and registration are below. MACC Client Page access is required to view the links.
WOW Winner
Twin Valley Communications took advantage of our January WOW Training promotion and won the drawing for free lunch for their office. Congratulations!
Trivia Winner
Congratulations to KanOkla Network’s Marcy Bredengerd who won this month’s MACC Trivia Challenge Contest. Click here for the winning answers and look for MACC Updates for more chances to win.
Printable Newsletter
Click here for a hard copy of our newsletter
Craig Aman
President’s Message
HUBB homework and we want to hear from YOU!
By Craig Aman, President and CEO
January can be a long, cold month, but here at MACC we made it go by quickly as we diligently worked on two important projects. First, if your company is planning to receive Connect America Funds, we created a tool you will need to file deployment data through USAC’s HUBB portal. The second project is our annual client survey which is now available for you to complete. Please read on for more information on these important topics.
Read the articleAnnouncement
Welcome Christensen Communications
Minnesota-based Christensen Communications Company has recently completed its conversion to MACC’s BSS/OSS platform. The company is now using MACC’s products for billing, customer care and facilities management.
Read the articleMACC’s Featured Employee
Lori Bayne
February’s featured employee is Lori Bayne. Lori is the Product Owner for the Customer Master software package. She researches enhancement requests from software support, trainers, and from the companies using Customer Master and determines how we can incorporate it into the software. Lori also tracks new reporting requirements from the FCC that impact the use of Customer Master.
Client Relations News
Keep your skills in tune and join MACC on the road!
MACC is hitting the road to bring you training and the latest news on our products and services. Starting in mid-March, our Midwest Road Shows will be in Kansas and Iowa. After that, we’re heading West to the MACC Users Group in Chandler, Arizona. Details and registration for both events are now available.
Read the articleSoftware Update
Tips for implementing the new ‘My Time’ feature in Customer Master
For those of you who attended the What’s New in Customer Master 16.2 session at MBTC, you may remember that we discussed a new feature called My Time.
Read the articleCreative Solutions
Combine customer favorites to boost your bottom line
Do you like gift cards and instant gratification? Who doesn’t? For this reason, special offers combining these two customer favorites can deliver outstanding results when done correctly. A MACC client in Michigan recently took this approach and ran a special using gift cards that provided a nice boost to their internet subscriptions.
Read the articleTechnical Information
Tired of Ransomware?
MACC has recently partnered with Dell to bring to you its latest endpoint security solution, Dell Threat Defense, a new advanced-threat prevention solution specifically designed for the needs of growing businesses with limited or no in-house IT staff.
Read the article
Featured Recipe
Decadent Chocolate Cake
This recipe is perfect for your sweetheart!
- 1-3/4 cup all-purpose flour
- 1-3/4 cup granulated sugar
- 3/4 cup cocoa powder
- 2 tsp baking soda