MACC's September eMessage
The latest news from your friends at MACCIn this issue…
> Client Relations News
> Featured Employee
> Software Update
> Technical Information
> Featured Recipe
MACC Calendar
October’s transmit day for first of the month billing is September 22nd.
MACC Events
2017 MACC MBTC
• Session One – September 6-8
• Session Two – September 11-13
• Omaha, Nebraska
• View the schedule
MACC Announcements
MACC will be conducting network maintenance on Sunday, September 10th
From 10:00 a.m. to 3:00 p.m. (Central) on Sunday, September 10th, our technicians will conduct maintenance on our network. During this time, web-based services from MACC may be unavailable. This affects MSaaS and all MACC websites (Web Reporting, TMS, FTP, etc.) as well as online access to customer statements.
Going forward, MACC will be scheduling network maintenance during the same timeframe on the second Sunday of each month. Please contact your MACC Client Relations Manager or Account Manager if you have questions regarding this maintenance schedule.
MACC will be closed on Labor Day
MACC will be closed on Monday, September 4th in honor of Labor Day. Regular support hours will be in place the remainder of the month.
Featured web training
Service Agreements
Many companies offer customer agreements for things such as a technical support plan. Tracking time against those agreements and then billing for overages can be a challenge. Using Service Agreements in Customer Master can help!
Trivia Winner
Congratulations to DeAnne Luke from Colo Telephone Company who won this month’s MACC Trivia Challenge Contest. Click here for the winning answers and look for MACC Updates for more chances to win.
Printable Newsletter
Click here for a printable copy of our newsletter.
Client Relations News
Are you ready for Mardi Gras in September?![MACC MBTC](http://maccemessage.com/wp-content/uploads/2015/11/2017-mbtc-emessage-top.png)
We are excited to welcome you to Omaha for the 2017 MBTC! With just a few days left before the conference, we’re making final preparations for hundreds of you to pay us a visit.
Read the articleMACC’s Featured Employee
Crys Zima ![Cryz Zima](http://maccemessage.com/wp-content/uploads/2015/11/crys_z.png)
Crys Zima is MACC’s featured employee for September and is a Project Manager in our Client Services Team. She works closely with new clients as they convert to MACC’s platform. Crys also coordinates the work effort when existing clients implement significant new features or new ways of using MACC’s products. Before her role as Project Manager, Crys worked in the Information Services Department as a Product Manager of Application Interfaces.
Read the articleSoftware Update
Simplify service agreements with Customer Master
Many companies offer customer agreements for things such as a technical support plan. Tracking time against those agreements and then billing for overages can be a challenge. Using Service Agreements in Customer Master can help!
Read the articleTechnical Information
Learn how to keep your data safe at MBTC
Be sure to check out our Tech Support session at the upcoming MACC Billing and Technology Conference (MBTC). This year’s topic will be on protecting your data.
Read the articleMACC Website Updates
New features in Customer Master and Accounting Master will soon be available with the release of version 17.2 for both products. High-level overviews of the coming enhancements are available in our Executive Summaries.
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Featured Recipe – Philly Bars
Need a sweet treat for your next family gathering? These Philly Bars are easy and everyone will love them.
- 2 packages of crescent rolls
- 2 8-oz blocks of cream cheese
- 1 egg yolk
- 1 c sugar
- 1 t vanilla
- Cinnamon + sugar, for topping
Industry Calendar
MACC’s on the go and here is where we’ll be in the coming month:
- ITA Vendor’s Showcase
- MACC Billing and Technology Conference
- OTA Central Office and IT
- ComPulse 2017
- WTA Fall Meeting
- NTCA Fall Conference
- NTA ProMarks