December 2015 eMessage

The latest news from your friends at MACC

In this issue…

> President’s Message
> Featured Employee
> Product Spotlight
Software Update
> CABS Update

MACC Calendar

January’s transmit day for first of the month billing is December 23rd.

MACC Events

Midwest Road Show

Kansas
Hays – March 22
Topeka – March 23

Iowa
Cedar Rapids – March 29
Des Moines – March 30

MACC Users Group

April 18-21
Seattle, Washington

Featured MACC web training for December

Our Training Team is featuring courses that highlight our products’ newest features. Click on the links below for details and to register.
What’s New in AM 15.2
What’s New in CM 15.2
Importer Tool

Announcements

Microsoft SQL 2005 end of support

As a reminder, Microsoft announced the end of life (EOL) for Microsoft SQL 2005 is April 2016.
Read more

Holiday Support Hours

MACC will be closed on Friday, December 25th and Friday, January 1st. Support will be available from 8:00 a.m. to 5:00 p.m. Central Time on Thursday, December 24th and Thursday, December 31st.

Trivia Winner

Congratulations to New Knoxville Telephone Company’s Susan Quellhorst who won the November Trivia Challenge Contest. Click here for the winning answers and look for MACC Updates for more chances to win.

Printable Newsletter

Click here for a hard copy of our newsletter

Craig Aman, MACC President and CEO

Craig Aman

Looking back at 2015

By Craig Aman, President and CEO

This time of year is often one of reflection on where we have been, where we are going, and what’s most important to us in both our professional and personal lives. When reflecting on MACC’s 40th year in business, my thoughts immediately turn to you, our clients, and how much I appreciate the opportunity you give us to be an integral part of your business.

Read the article
Vito Mazzara

Vito Mazzara

Vito Mazzara – MACC’s Featured Employee

Vito Mazzara is MACC’s featured employee for December. In his role as a Training/Conversion Analyst, he helps new clients begin using Customer Master and provides on-going training to existing customers via the web, site visits and at MACC U.

Read the article

Product Spotlight – More highlights from Customer Master 15.2

By Lori Bayne, Customer Master Product Owner

As we head into the final stretch of 2015, I want to share a few more of our favorite enhancements included in Customer Master 15.2.  Most of the Customer Master upgrades will be complete by the end of the year, so I want to draw your attention to additional enhancements that can streamline your office processes.

Read the article

Software Update – AM year-end notes

By Kate Behrendt, Accounting Master Software Support Representative

As tax season quickly approaches, here is some updated information relating to Accounting Master and the coming year-end.

Read the article

CABS News – CABS 2016 web session offering

By Bob Boettcher, CABS Manager

In 2016 your MACC CABS Team will present, as an added value to our CABS services, a one hour session on the basics of Carrier Access Billing. This will be an excellent opportunity for your CABS personnel to gain an understanding of the different aspects of CABS and what MACC does each and every month for you. This session will be tailored to your individual company’s current CABS billing processes.

Read the article
recipe-stock-photo
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Featured Recipe

Need to take a dish to a holiday gathering? Try this tasty Cranberry Pear Salad! Its ingredients include…

  • One head of romaine lettuce
  • One pear or can of pears, cubed
  • One apple, cubed
Complete recipe

Industry Calendar

MACC’s on the go and here is where we’ll be in the coming months:

Learn more