March eMessage
The latest news from your friends at MACC
In this issue…
> Client Satisfaction Survey
> Success Story
> Featured Employee
> Client Relations
> Creative Services
> Featured Recipe
MACC Events
MACC Users Group
April 18-21 Seattle, Washington
Details and Registration2016 MBTC
Omaha, Nebraska
Save the date!
Session One – September 7-9
Session Two – September 12-14
New web training courses
Our Training Team has added new Customer Master web training courses. Click on the links below for details and to register.
Printable Newsletter
Click here for a hard copy of our newsletter
The Client Satisfaction Survey deadline has been extended to March 11th
MACC still wants to hear from you! If your company hasn’t submitted a response to the 2016 Client Satisfaction Survey, please do so. You can access the survey by clicking the button below. If your company has submitted a survey, thank you for your help.
Client Satisfaction Survey
See how a MACC client put some WOW into their company’s operation
Sometimes a name says it all and MACC’s WOW (Wide Open Web) Training is a perfect example! You will say “WOW!” when you look at all the classes offered, and you will say “WOW!” when you take part in the web training courses.
Read the article
Crystal Olsen – MACC’s Featured Employee
This month’s featured employee is Crystal Olsen. As a Customer Master Software Support Representative, her friendly voice is well known to many clients as she answers their questions regarding the use of our software. With more than 20 years at MACC she is an expert in the day-to-day use of Customer Master and the billing process.
Read the articleClient Relations – MACC Mobile by the numbers
Smart phones and tablet computers have revolutionized how the world communicates and accesses the web. When these devices are used with MACC Mobile, your employees have unprecedented access to your company’s information stored in Customer Master and Accounting Master. MACC Mobile has been available for several years now and has been a popular option for our clients. We wanted to know how our clients were using MACC Mobile and what effect it has had on their operation.
Read the articleCreative Solutions – Communication ideas for happier Internet customers
One of the best parts about working on MACC’s Creative Services Team is seeing great marketing and communications ideas from companies all over the United States. We have many very smart clients and sometimes, there are ideas too good to not pass along. This month, I want to share a great idea for cutting down on customer complaints about Internet service.
Read the articleClient Relations – eBill can save some green at your company
Between St. Patrick’s Day and the beginning of spring, March is a big month for the color green. With the color of money in mind, it’s a perfect opportunity to remind everyone that you can save some “green” on your company’s billing expense by getting more customers to adopt eBill and paperless billing.
Read the articleFeatured Recipe – Peanut Butter Pudding Cookies
Need a tasty treat for the next “food day” at your office? Try these delicious Peanut Butter Pudding Cookies. They’re sure to be a hit!
- 3/4 cup of softened butter
- 1/2 cup peanut butter
- 1/2 cup granulated sugar