MACC's April eMessage

The latest news from your friends at MACC

In this issue…

> CM 17.1 Highlights
> AM 17.1 Highlights
> Featured Employee
> Success Story
> Software Update
> Technical Information
> Featured Recipe

MACC Calendar

May’s transmit day for first of the month billing is April 24th.

MACC Events

MACC Users Group
• April 17th-20th
• Chandler, AZ
Visit the event’s website

MACC Announcements

MACC will be conducting network maintenance on Sunday, April 9th
From 10:00 a.m. to 3:00 p.m. (Central) on Sunday, April 9th, our technicians will conduct maintenance on our network. During this time, web-based services from MACC may be unavailable. This affects MSaaS and all MACC websites (Web Reporting, TMS, FTP, etc.) as well as online access to customer statements.

Going forward, MACC will be scheduling network maintenance during the same timeframe on the second Sunday of each month. Please contact your MACC Client Relations Manager or Account Manager if you have questions regarding this maintenance schedule.

Featured web training

Customer Master provides all of the tools your company needs to participate in the NLAD program. You can get the details by taking the NLAD and Customer Master web training course. This 90 minute course is only $80 and walks you through all of the NLAD functionality within Customer Master. A link to the course’s details and registration information is below. MACC Client Page access is required to view the link.

Trivia Winner

Congratulations to Hunter Communications’ Krystal Stone who won this month’s MACC Trivia Challenge Contest. Click here for the winning answers and look for MACC Updates for more chances to win.

Printable Newsletter

Click here for a printable copy of our newsletter

Product Update

Version 17.1 is now available

Version 17.1 is the latest edition of Customer Master and Accounting Master. Checkout highlights of this edition, each product’s Update Letter, and links to online training that can help you get the most out of Customer Master and Accounting Master 17.1.

CM and AM 17.1

Customer Master Links

• 17.1 Highlights
• Update Letter*
• What’s New in CM 17.1 Web Training

Accounting Master Links

• 17.1 Highlights
• Update Letter*
• What’s New in AM 17.1 Web Training

MACC Mobile Enhancements

Our MACC Mobile product was also updated in conjunction with 17.1. Click the link below for MACC Mobile’s Enhancement Summary.
• MACC Mobile*

*Client Page access is required.

Click to login into the Client Pages

MACC’s Featured Employee

Stacie Finken

Stacie FinkenMACC’s featured employee for April is Stacie Finken, a Training/Conversion Analyst in our Client Services Department. Stacie has primarily done training and conversions for Customer Master, but because she enjoyed working with the AM/CM Interface so much, she started working with the Accounting Master team last year.

  Read the article

Success Story

Connect with customers on the go with WTVE

Looking to connect with customers on the go, techy folks, and sports junkies in your community? If so, consider launching watchTVeverywhere (WTVE) if you haven’t done so already. This service provides mobile access to popular television programming using an integration with Customer Master to ensure each customer has viewing rights to channels in their programming package.

Read the article

Software Update

eBill processing – Keeping Customer Master up-to-date

More and more customers today are finding it very convenient to utilize electronic methods for bill paying. Your Customer Master software is designed to help with this task by utilizing the “eBill Process.” This process not only provides you with payments to be posted, but also includes eBill signups and changes which your customers have made to their account on the CDS Global website.

Read the article

Technical Information

Beware of ransomware for hire

There is a new threat in the IT world we want you to know about. Ransomware as a service allows individuals who are not technically advanced to purchase and deploy malicious malware to unsuspecting victims. Individuals who want to infect others but do not have the technical skills in order to code ransomware can now purchase a subscription to use someone else’s ransomware creations.

Read the article
recipe-stock-photo
calendar-picture

Featured Recipe

Cream Cheese Mints

These mints are easy to make and perfect for graduation party season!

  • 2 (3 oz) pkgs cream cheese, softened
  • ½ teaspoon peppermint extract
  • ½ teaspoon vanilla extract
  • 5 cups of powdered sugar
Complete recipe

Industry Calendar

MACC’s on the go and here is where we’ll be in the coming month:

Learn more