MACC's January eMessage

The latest news from your friends at MACC

In this issue…

> New Client Announcement
> Featured Employee
> Billing News
> Product Spotlight
> Client Relations
> Software Update
> Featured Recipe

MACC Calendar

February’s transmit day for first of the month billing is January 24th.

MACC Events

Midwest Road Shows
• Topeka, KS – March 15th
• Hays, KS – March 16th
• Cedar Rapids, IA – March 21st
• Des Moines, IA – March 22nd
Learn more

MACC Users Group
• April 17th-20th
• Chandler, AZ
Learn more

MACC Announcements

FUSC rate change for this month
As a reminder, on Friday, December 9th, the FCC released a public notice that it proposes to set the quarterly Federal Universal Service Charge (FUSC) contribution factor from 17.4% to 16.7% for the 1st quarter of 2017. NECA expects to file FCC Tariff #5 making the rate 16.7% effective January 1, 2017. Follow this link for more information.

16.2 material is on the Client Pages
Don’t forget, complete information for version 16.2 of Customer Master and Accounting Master is available on MACC’s Client Pages. There are also Enhancement Summaries for MACC Mobile and the Time Management System. Follow this link to log-in.

The billing transmit schedule is available on the Client Pages
As we start a new year, the 2017 billing transmit schedule for first of the month billing companies is available on MACC’s Client Pages. It is also available by following this link.

Featured web training

We recently updated our web training options for MACC Mobile. These courses can show you how to take full advantage of all the features and benefits of the MACC Mobile product. Links to course details and registration are below. MACC Client Page access is required to view the links.

Trivia Winner

Congratulations to Lightbound’s Jane Young who won this month’s MACC Trivia Challenge Contest. Click here for the winning answers and look for MACC Updates for more chances to win.

Printable Newsletter

Click here for a hard copy of our newsletter

Announcement

Welcome

Welcome aboard Union Springs Telephone Co.

The Union Springs Telephone Company has joined the MACC family of clients after the recent completion of its conversion to our platform. The Alabama-based company is using MACC’s BSS/OSS solution for billing, customer care, and facilities management.

Read the article

MACC’s Featured Employee

Steve Erlbacher

Steve ErlbacherJanuary’s featured employee is Steve Erlbacher. As a Technical Support Specialist II he often travels to our clients’ offices to install new workstations and servers. When he’s back at MACC, Steve provides technical support on these devices, helps clients with networking issues and generally helps with any other technical questions that arise.

Read the article

Billing News

Postage rates will change this month

The U.S. Postal Service is changing its postage rates later this month. Effective January 22nd, the following rates will take effect.

AutomationMachinableFull Postage
Weight Not Over (oz)5-digit3-digitMixed AADCPresortedLetters
1$0.373$0.403$0.423$0.46$0.490
2$0.373$0.403$0.423$0.46$0.490
Read the article

Product Spotlight

MACC’s products evolve to meet your needs

2016 was a busy year for regulatory changes in the telecommunication industry and 2017 is looking to be no different. With all the changes in the air, now is a great time to give you a recap of what MACC’s Product Development Team has done to meet your company’s regulatory needs for the past year and what’s on the agenda for 2017.

Read the article

Client Relations

Save the date for the Midwest Road Shows

Make plans now to attend the 2017 Midwest Road Shows to ensure you’re always on key with MACC products! This year’s Road Shows will be playing in a town near you:

• Topeka, KS – March 15th
• Hays, KS – March 16th
• Cedar Rapids, Iowa on March 21
• Des Moines, Iowa on March 22

Read the article

Software Update

Get a great start to 2017!

Happy New Year! Whether you use Customer Master, Accounting Master, or both, we compiled a great set of information to help you start 2017 off on the right foot.

Read the article

MACC Website Updates

There is new content available on MACC’s website. Check it out today!

Client Page credentials are required to view this content. Need help remembering your username and password? Let us know as we’re happy to help.

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Featured Recipe

Lori’s Cheesy Potatoes

This recipe for Cheesy Potatoes is easy to create and makes an outstanding side-dish.

  • 2 cups Velveeta
  • 1/2 cup (1 stick) butter
  • 1 teaspoon salt
Complete recipe

Industry Calendar

MACC’s on the go and here is where we’ll be in the coming month:

Learn more