MACC's July 2024 eMessage
The latest news from your friends at MACCMACC News
MBTC: It’s a Wrap!
By: Joelle Kesling | Sr. Director, Sales & Marketing
Another MBTC is in the books, and we have a lot to report. The positive response to the sneak peek of our modernized software was fun! While the MACC team has been very excited to bring you the new dashboard with all kinds of information at your fingertips, hearing the positive reinforcement tells us we are making the exact changes you’ve been asking for. This is what we strive for every day as your partner, so we can’t wait to show you what’s next.
The peer session, where you heard from companies about how they’ve successfully implemented MACC’s products and services, was definitely popular! When you hear a company reduced delinquents by 87% after implementing Twilio, you can’t help but be impressed. We love how your peers shared their SmartVX experience, and how they are now able to reach a mass audience – in both English and Spanish – to help communicate important information to new and existing customers alike. Our Creative Services team received some love from another company who works with us every month to send out multiple mailings to their customers. We work in tandem with them to keep their end-users as informed as possible!
Attendees really enjoyed the new format – having minimal break-out sessions ensured everyone attended the most sessions possible. Our co-presentation with JSI about Broadband Labels was both informative and reassuring to you all that we’ve done everything we can to accommodate this requirement within our software. The time-savings you will realize from this is immeasurable!
While we missed those of you who couldn’t attend, we hope you put it on your calendar for next year. We’re moving back to September and are working with the hotel right now to iron out the details so we can also go back to two sessions, which means more of you will be able to attend. This truly is an event we put on specifically for you all, so please keep the suggestions coming in order for us to make it a “can’t-miss” event each year!
![July-MBTC thanks - vertical-v1](https://maccemessage.com/wp-content/uploads/2024/07/July-MBTC-thanks-vertical-v1.jpg)
Billing news
Postage rates going up again in July
The U.S. Postal Service is increasing its postage rates again this month. Together, the various price hikes represent a boost of 5.4 percent. The new rates will take effect beginning July 14.
Read the article![postal-web Creative Solutions](https://maccemessage.com/wp-content/uploads/2023/06/postal-web.jpg)
![Aha!-lightbulb-image-v3-01](https://maccemessage.com/wp-content/uploads/2024/06/Aha-lightbulb-image-v3-01-300x300.jpg)
Product News
Have you heard of Aha!?
For those who have already signed up, here’s the link: macc.ideas.aha.io and for those who can’t wait to sign up, please e-mail maccproddevl@maccnet.com to get registered to submit your ideas!
Transmit Day
August’s transmit day for first of the month billing is July 24th. Follow this link for the complete 2024 schedule.
MACC’s Monthly Recipes
Maintenance Sunday – August 11th
From 10 a.m. to 3 p.m. (Central) on Sunday, August 11th, our technicians will conduct maintenance on our network. During this time, web-based services from MACC may be unavailable. This affects MSaaS and all MACC websites (Web Reporting, TMS, FTP, etc.) as well as online access to customer statements. Going forward, MACC will be scheduling network maintenance during the same timeframe on the second Sunday of each month.
MACC is involved in the industry
Click to see a list of events we’ll be attending.
Printable version of MACC’s eMessage
Click to download a printable version of this newsletter.
Do you or members of your team need to be added to the eMessage mailing list?
Complete the form below and we’ll get you and your teammates added! Unsubscribe at any time.