MACC's September 2024 eMessage
The latest news from your friends at MACCProduct News
Announcing MACC AI: Meet MIMiR!
We are excited to introduce MACC AI and its powerful new tool, MIMiR (MACC Internal Machine-learning Information Repository). MIMiR leverages the power of Artificial Intelligence to provide quick and direct answers to your questions about MACC’s software. This intuitive tool offers 24×7 support, guiding users through Accounting Master and Customer Master with ease.
Beginning in 24.1, the MIMiR widget is conveniently located in the lower right-hand corner of both Customer Master and Accounting Master. A simple click gives you instant access to MIMiR, allowing you to ask questions and receive immediate responses. MIMiR pulls from MACC’s extensive software documentation to deliver accurate, on-the-spot answers to your software questions.
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Cabs News
Don’t forget…new CABS services can make life easier
Big news from the CABS Team! We have one new service and another service with a more efficient process. Both the new and updated services can make your job easier! The new service is Carrier Invoice Resolution and the service with an updated process is the completion of the NECA CAF ICC Report.
The Carrier Invoice Resolution service will help clients who enroll maximize access revenue through monthly check-ins for outstanding balances or disputes.
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Product News
Have you heard of Aha!?
For those who have already signed up, here’s the link: macc.ideas.aha.io and for those who can’t wait to sign up, please e-mail maccproddevl@maccnet.com to get registered to submit your ideas!
Transmit Day
October’s transmit day for first of the month billing is September 23rd. Follow this link for the complete 2024 schedule.
MACC’s Monthly Recipes
Maintenance Sunday – September 8th
From 10 a.m. to 3 p.m. (Central) on Sunday, September 8th, our technicians will conduct maintenance on our network. During this time, web-based services from MACC may be unavailable. This affects MSaaS and all MACC websites (Web Reporting, TMS, FTP, etc.) as well as online access to customer statements. Going forward, MACC will be scheduling network maintenance during the same timeframe on the second Sunday of each month.
MACC is involved in the industry
Click to see a list of events we’ll be attending.
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