MACC's August eMessage

The latest news from your friends at MACC

In this issue…

> President’s Message
> Featured Employee
> Client Relations News
> Technical Information
> Creative Solutions
> Featured Recipe

MACC Calendar

August’s transmit day for first of the month billing is August 24th.

MACC Events

2017 MACC MBTC
• Session One – September 6-8
• Session Two – September 11-13
• Omaha, Nebraska
• Register Now!

MACC Announcements

MACC will be conducting network maintenance on Sunday, August 13th
From 10:00 a.m. to 3:00 p.m. (Central) on Sunday, August 13th, our technicians will conduct maintenance on our network. During this time, web-based services from MACC may be unavailable. This affects MSaaS and all MACC websites (Web Reporting, TMS, FTP, etc.) as well as online access to customer statements.

Going forward, MACC will be scheduling network maintenance during the same timeframe on the second Sunday of each month. Please contact your MACC Client Relations Manager or Account Manager if you have questions regarding this maintenance schedule.

MACC will be closed on Labor Day
MACC will be closed on Monday, September 4th in honor of Labor Day. Regular support hours will be in place the remainder of the month.

Featured web training

HUBB Tracking & Reporting
In this presentation, we’ll take a look at a few of the frequently asked questions that can be found on the USAC website. Then we’ll focus on the functionality Customer Master has in place to collect your data. It’s important to note that while CM can provide the functionality, interpretation of the rules and requirements are up to you. This presentation will give you an introduction to the process and how Customer Master can help.

HUBB Tracking & Reporting

Trivia Winner

Congratulations to Lisa Kieffer from Ogden Telephone who won this month’s MACC Trivia Challenge Contest. Click here for the winning answers and look for MACC Updates for more chances to win.

Printable Newsletter

Click here for a printable copy of our newsletter.

Craig Aman

President’s Message

Don’t be left out of MBTC 2017

By Craig Aman, President and CEO

Each year the team organizing the MACC Billing and Technology Conference (MBTC) strives to create an event filled with opportunities to learn how our products and services can make your jobs easier and your company more successful. For 2017, MBTC’s organizers must have struck a chord with many of you as our attendee figures are the highest they have been in years. To those who have already registered…thank you very much!

Don’t be left out! If you have not registered for MBTC yet, I invite you to do so as there is still time to sign-up.

Read the article Register for MBTC

MACC’s Featured Employee

Rachel Meyer

August’s featured employee is Rachel Meyer. She is a Technical Support Specialist on MACC’s Tech Support Team. Rachel assists MACC clients with any problems that arise with workstations, servers or software.

Read the article

Client Relations News

Important MBTC dates and highlights

Now that August is here, there are a few important dates for you to remember. Most importantly, the registration deadline for the 2017 MBTC is Friday, August 25th. The discount rate of $152/night for hotel rooms expires on August 22 for Session 1 and August 29 for Session 2 or when the room block sells out. Please plan to make your room reservations early!

Read the article

Technical Information

Cybersecurity is more than a buzzword at MACC

Cybersecurity is a buzzword that is all around us today. Webster’s dictionary defines cybersecurity as such: measures taken to protect a computer or computer system (as on the internet) against unauthorized access or attack.

Read the article

Creative Solutions

No matter your hat, we have ideas for you

Proven tips, tricks and ideas for your marketing efforts await you at MBTC’s Creative Services session next month. Whether you are in marketing, or just wear a marketing hat on occasion, you will come away with skills you can use to get new customers or keep more of the ones you have.

Read the article

MACC Website Updates

There are new MACC Minute tutorials available on our website. Check them out today!

Client Page credentials are required to view this content. Need help remembering your username and password? Let us know as we’re happy to help.

Featured Recipe

These tasty Pizza Witches make a perfect weeknight meal your family will love.

1 lb ground beef, cooked and drained
1 cup sharp shredded cheddar cheese
1 tsp garlic salt
1 tsp oregano
1 can tomato soup

Complete recipe

Industry Calendar

MACC’s on the go and here is where we’ll be in the coming month:

Learn more