MACC's March 2023 eMessage
The latest news from your friends at MACCClient Solutions News
Score new skills with Pop-up Training this month
Always love tips and tricks…something new to make our jobs easier!
All sessions provided useful information.
Pop-up Training increased my knowledge on how to use certain modules more efficiently.
These statements are just a sampling of what your peers had to say about MACC’s Pop-up Training. The classes, taken from the comfort of your home or office, are an easy and effective way to expand your skills in MACC’s products. The next round of Pop-up Training starts on March 7th and runs through the 30th. Don’t worry, there is still plenty of time to register!
Read the Article Register for Pop-up TrainingClient Solutions News
Score new skills with Pop-up Training this month
Always love tips and tricks…something new to make our jobs easier!
All sessions provided useful information.
Pop-up Training increased my knowledge on how to use certain modules more efficiently.
These statements are just a sampling of what your peers had to say about MACC’s Pop-up Training. The classes, taken from the comfort of your home or office, are an easy and effective way to expand your skills in MACC’s products. The next round of Pop-up Training starts on March 7th and runs through the 30th. Don’t worry, there is still plenty of time to register!
Read the ArticleRegister for Pop-up Training
Success Story
A good decision…a Colorado telecom switches to MACC’s billing system for improved efficiency
A great example of a company using MACC’s billing system to improve its operation is the Nucla-Naturita Telephone Company (NNTC). The family owned and operated company was founded in 1946 in Nucla, Colorado to provide telephone service to its community. Over its 77 years in business, NNTC expanded its service territory to seven additional Colorado communities and now provides internet access using both wired and wireless technologies. The company also sells mobile phones and calling plans from its office.
Read the articleClient Solutions News
Take our survey to guide us in how we serve you (and maybe win some MACC Merch!)
Thank you to those who have taken a minute to fill out our annual Client Satisfaction survey – we appreciate the responses we’ve received!
For those who haven’t filled out the survey, if you have one minute in the next few days (yes, literally one spare minute), would you please use that minute to fill out our annual Client Satisfaction Survey?
Read the article Take the SurveyClient Solutions News
Take our survey to guide us in how we serve you (and maybe win some MACC Merch!)
Thank you to those who have taken a minute to fill out our annual Client Satisfaction survey – we appreciate the responses we’ve received!
For those who haven’t filled out the survey, if you have one minute in the next few days (yes, literally one spare minute), would you please use that minute to fill out our annual Client Satisfaction Survey?
Read the articleTake the Survey
Client Solutions News
Take our survey to guide us in how we serve you (and maybe win some MACC Merch!)
Thank you to those who have taken a minute to fill out our annual Client Satisfaction survey – we appreciate the responses we’ve received!
For those who haven’t filled out the survey, if you have one minute in the next few days (yes, literally one spare minute), would you please use that minute to fill out our annual Client Satisfaction Survey?
Read the articleTake the Survey
CABS News
New offerings to make your job easier
Big news from the CABS Team! We have one new service and another service with a more efficient process. Both the new and updated services can make your job easier! The new service is Carrier Invoice Resolution and the service with an updated process is the completion of the NECA CAF ICC Report.
Read the articleTransmit Day
April’s transmit day for first of the month billing is March 24th. Follow this link for the complete 2023 schedule.
Download MACC’s March Calendar
You’ll find our recipe of the month (Gingery Quinoa with Green Beans), a Customer Master Tip, and the TRIVIA Challenge (an opportunity to win MACC prizes). Download the March Calendar.
Daylight Savings Time reminder
Daylight Savings Time starts at 2:00 a.m. on Sunday, March 12th. Don’t forget to set your switch time AHEAD by one hour at or near 2:00 a.m. on that night.
February’s Trivia Winner
Congratulations to Merryl DeMott from Monitor Telecom in Oregon. She is the lucky winner of last month’s trivia contest.
Maintenance Sunday – March 12th
From 10:00 a.m. to 3:00 p.m. (Central) on Sunday, March 12th, our technicians will conduct maintenance on our network. During this time, web-based services from MACC may be unavailable. This affects MSaaS and all MACC websites (Web Reporting, TMS, FTP, etc.) as well as online access to customer statements. Going forward, MACC will be scheduling network maintenance during the same timeframe on the second Sunday of each month.
MACC is involved in the industry
Click to see a list of events we’ll be attending.
Printable version of MACC’s eMessage
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