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Client Relations News

Pick-up some fresh ideas with Pop-up Training

We’re looking forward to our Pop-Up training next week. Think of it as a virtual training conference.

One of our topics is Service Order and MACC Mobile Best Practices. This session is a live review of MACC Trainer recommendations for using service order and how those orders flow into MACC Mobile. We’ll then demonstrate the best way to find and update your order in MACC Mobile. The order will then be passed back to Customer Master to verify and apply for billing. It’s the big picture!

Another exciting topic is Messenger and Auto-Pilot. Learn how you can set up both internal notifications to your employees and external notifications to your customers. Customer notifications can be created using HTML to automatically send things like delinquent reminder notices, welcome emails, and more. We’ve found these automatic notifications can help with your customer communication and reduce delinquencies.

Address Best Practices will give you an overview of how you should be managing addresses in Customer Master. Good addresses leads to better overall efficiency. Learn the latest techniques to keep your addresses clean!

This is just a sampling of what you will learn in Pop-Up Training. We hope you can join us!

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Article Archive

January 2021
A new year brings a new MACC website

2020 Articles

December 2020
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July 2020
New faces on MACC’s Client Relations Team

June 2020
The MACC Team is saddened to officially cancel MBTC 2020

April 2020
MACC is proud to support your company

February 2020
MACC’s 2020 Users Group is a sure bet

2019 Articles

October 2019
Another MBTC is in the book

September 2019
Heading to MBTC 2019

August 2019
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July 2019
Put MBTC 2019 on the top of your “To Do” list!

June 2019
MBTC 2019 registration is open!

May 2019
Are you ready to be a super hero?

April 2019
What’s your super power?? Attend MBTC 2019 and you’ll find out!

March 2019
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February 2019
Keep your skills up to par

January 2019
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2018 Articles

December 2018
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September 2018
Are your bags packed?

August 2018
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July 2018
Six reasons to attend MBTC

June 2018
Pack your bags

May 2018
Ready for a road trip?

April 2018
Where will MACC take you?

March 2018
There is still time to register

February 2018
Here is what’s cooking on the road

January 2018
Registration is open for the 2018 Midwest Road Shows

2017 Articles

October 2017
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September 2017
Important MBTC information

August 2017
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July 2017
Time to register for the 2017 MBTC

June 2017
Unmask your potential at the 2017 MBTC!

March 2017
There is STILL time to register for MACC’s spring events!

February 2017
Keep your skills in tune when you join MACC on the road this spring!

January 2017
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2016 Articles

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August 2016
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WOW Training