Client Relations News
Planning for the new year?
by Joelle Kesling, Director of Client Services
While we would all agree 2020 has been a challenging year, it has also provided an opportunity for new perspectives on running our businesses. We’ve all had to figure out how to keep our businesses running through a pandemic with staff working remotely, plus many of you have dealt with hurricanes, unprecedented wind storms, and floods.
As you plan for a brighter new year, please remember MACC is always here to help in any way we can. We continue to have three tiers of support, with dedicated Software Support Representatives, Account Managers, and Client Relations Managers assigned to each one of our companies. This way, we can take a team approach to working with you to help solve whatever business need you present to us. Collaborative efforts have been successful with helping MACC customers streamline their businesses and work more efficiently!
We also have a whole menu of training options for you – web training, a monthly training subscription, free MACC Minute tutorials, Jump Start sessions for new employees or employees who simply want to catch up on all the latest functionality, and onsite training in your offices. Not only are our Software Support Reps experts on our software, but our Trainers are ready to work with you to answer your questions about increasing efficiencies in your daily routine!
We can help you with bill messages, inserts, websites, marketing campaigns, and more through our Creative Services Team. This is a great time to think about all the ways you currently communicate – or the ways you WANT to communicate – with your end-users. There are many options for getting information to your customer base, and the customers who have used our Creative Services Team have told us the benefits have been HUGE!
The bottom line is this: if you have a question or need anything, call us! We are here to help. With 45 years under our belt, we know we can work with you through any situation to make sure you, and your customers, are happy!
Another MBTC is in the book
Heading to MBTC 2019
We don’t hide the fun
Put MBTC 2019 on the top of your “To Do” list!
MBTC 2019 registration is open!
Are you ready to be a super hero?
What’s your super power?? Attend MBTC 2019 and you’ll find out!
Spring event registration
Keep your skills up to par
Midwest Road Shows
Doing something new?
Are your bags packed?
Don’t make a wrong turn
Six reasons to attend MBTC
Pack your bags
Ready for a road trip?
Where will MACC take you?
There is still time to register
Here is what’s cooking on the road
Registration is open for the 2018 Midwest Road Shows
Thanks for attending MBTC
Important MBTC information
Important MBTC dates and highlights
Time to register for the 2017 MBTC
Unmask your potential at the 2017 MBTC!
There is STILL time to register for MACC’s spring events!
Keep your skills in tune when you join MACC on the road this spring!
Save the date for the Midwest Road Shows