Current eMessage > Client Relations News > December 2020

Client Relations News

Planning for the new year?

by Joelle Kesling, Director of Client Services

While we would all agree 2020 has been a challenging year, it has also provided an opportunity for new perspectives on running our businesses. We’ve all had to figure out how to keep our businesses running through a pandemic with staff working remotely, plus many of you have dealt with hurricanes, unprecedented wind storms, and floods.

As you plan for a brighter new year, please remember MACC is always here to help in any way we can. We continue to have three tiers of support, with dedicated Software Support Representatives, Account Managers, and Client Relations Managers assigned to each one of our companies. This way, we can take a team approach to working with you to help solve whatever business need you present to us. Collaborative efforts have been successful with helping MACC customers streamline their businesses and work more efficiently!

We also have a whole menu of training options for you – web training, a monthly training subscription, free MACC Minute tutorials, Jump Start sessions for new employees or employees who simply want to catch up on all the latest functionality, and onsite training in your offices. Not only are our Software Support Reps experts on our software, but our Trainers are ready to work with you to answer your questions about increasing efficiencies in your daily routine!

We can help you with bill messages, inserts, websites, marketing campaigns, and more through our Creative Services Team. This is a great time to think about all the ways you currently communicate – or the ways you WANT to communicate – with your end-users. There are many options for getting information to your customer base, and the customers who have used our Creative Services Team have told us the benefits have been HUGE!

The bottom line is this: if you have a question or need anything, call us! We are here to help. With 45 years under our belt, we know we can work with you through any situation to make sure you, and your customers, are happy!


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Article Archive

July 2020
New faces on MACC’s Client Relations Team

June 2020
The MACC Team is saddened to officially cancel MBTC 2020

April 2020
MACC is proud to support your company

February 2020
MACC’s 2020 Users Group is a sure bet

2019 Articles

October 2019
Another MBTC is in the book

September 2019
Heading to MBTC 2019

August 2019
We don’t hide the fun

July 2019
Put MBTC 2019 on the top of your “To Do” list!

June 2019
MBTC 2019 registration is open!

May 2019
Are you ready to be a super hero?

April 2019
What’s your super power?? Attend MBTC 2019 and you’ll find out!

March 2019
Spring event registration

February 2019
Keep your skills up to par

January 2019
Midwest Road Shows

2018 Articles

December 2018
Doing something new?

September 2018
Are your bags packed?

August 2018
Don’t make a wrong turn

July 2018
Six reasons to attend MBTC

June 2018
Pack your bags

May 2018
Ready for a road trip?

April 2018
Where will MACC take you?

March 2018
There is still time to register

February 2018
Here is what’s cooking on the road

January 2018
Registration is open for the 2018 Midwest Road Shows

2017 Articles

October 2017
Thanks for attending MBTC

September 2017
Important MBTC information

August 2017
Important MBTC dates and highlights

July 2017
Time to register for the 2017 MBTC

June 2017
Unmask your potential at the 2017 MBTC!

March 2017
There is STILL time to register for MACC’s spring events!

February 2017
Keep your skills in tune when you join MACC on the road this spring!

January 2017
Save the date for the Midwest Road Shows

2016 Articles

October 2016
Thanks for teaming up with us

September 2016
Ready for some TEAMWORK?

August 2016
Don’t drop the ball

July 2016
Score big at the 2016 MBTC

June 2016
Huddle up for the MBTC

May 2016
Reduce Postage Costs

April 2016
Wildcard Networks

March 2016
MACC Mobile

January 2016
WOW Training