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Client Relations News

We sure stuffed a lot of education in!

by Joelle Kesling, Director of Client Services

By now most everyone has enjoyed their Thanksgiving dinner, and in the Thanksgiving spirit, we sure “stuffed” a lot of education in during our November Pop-Up Training classes.

We appreciate all the attendees who enjoyed the continuing education we have been offering in our new(ish) Pop-Up classes. Since COVID, everyone has made countless changes, and one we’ve made at MACC is enhancing education opportunities for our customers by offering as many web options as possible and in various forms. Our first Pop-Up was held in February, our second in June, and our third and final session for 2021 was held in November.

The November Pop-Up sessions brought something new and fun to you all – recorded sessions, so you can tune in any time you like over the coming weeks. We recognize during these classes a lot of information can be shared, and it’s helpful to have the opportunity to review the class if something was missed or if further clarification is needed. Because of that, and because you requested it, we added recordings to the value of these classes! The recordings can be found at https://maccclientcentral.com/pop-up-training/november-2021. Please note, access to the Pop-up session recordings is limited to clients who signed-up for the training. Pop-up Training attendees will need to use the password sent to them last month.

Another training value-add for our WOW Subscribers is the ability to view videos like “What’s New.” The “What’s New” classes are critical to keep you and your team apprised of the new functionality, enhanced functionality, and coming changes to the software. We have over a hundred WOW classes, with new videos being made all the time. The continuing education is invaluable for your users to increase their daily efficiencies!

If you have any questions, or would like additional information about continuing education classes, please contact your Client Relations Manager, Account Manager, or me ([email protected]/402.533.5270) to hear all the options.

Thank you again for making these virtual events a success!