MACC's October eMessage
The latest news from your friends at MACCIn this issue…
> CM 18.2 Highlights
> AM 18.2 Highlights
> Featured Employee
> Software Update
> Client Relations News
> Technical Information
> Featured Recipe
MACC Calendar
November’s transmit day for first of the month billing is October 24th. As a reminder, the 2018 bill transmit schedule is available on MACC’s Client Pages. Follow this link to view the schedule.
MACC Events – Save the date!
2019 Users Group
April 16-18, 2019
Wild Horse Pass Hotel and Casino
Chandler, Arizona
2019 MBTC
Session One: September 4-6
Session Two: September 9-11
Omaha, Nebraska
MACC Announcements
MACC will be conducting network maintenance on October 14th
From 10:00 a.m. to 3:00 p.m. (Central) on Sunday, October 14th, our technicians will conduct maintenance on our network. During this time, web-based services from MACC may be unavailable. This affects MSaaS and all MACC websites (Web Reporting, TMS, FTP, etc.) as well as online access to customer statements. Going forward, MACC will be scheduling network maintenance during the same timeframe on the second Sunday of each month. Please contact your MACC Client Relations Manager or Account Manager if you have questions regarding this maintenance schedule.
Featured Web Training
What’s New Training for version 18.2 of Customer Master and Accounting Master
MACC’s Training Team has developed What’s New web courses for Customer Master 18.2 and Accounting Master 18.2. These courses will guide users on how to take full advantage of the new features found in the latest version of MACC’s software. Click the link below for complete details and registration information.
Printable Newsletter
Click here for a printable copy of our newsletter.
Version 18.2 is now available!![](https://maccemessage.com/wp-content/uploads/2018/09/18_2_new-banner-for-newsletter.jpg)
Version 18.2 is the latest edition of Customer Master and Accounting Master. Checkout highlights of this edition, each product’s Update Letter and links to online training that can help you get the most out of Customer Master and Accounting Master 18.2.
Customer Master Links
Accounting Master Links
MACC Mobile Enhancements
MACC Mobile was enhanced in conjunction with 18.2. Click the link below for the product’s Enhancement Summary.
MACC’s Featured Employee![Greg Stewart](https://maccemessage.com/wp-content/uploads/2018/09/GStewart.jpg)
Greg Stewart
Greg Stewart is October’s Featured Employee. As a Billing Services Supervisor, he leads a team at MACC that sets up long distance plans and surcharges. Greg also plays a role within CABS as his team handles direct special access billing, OCN billing and NECA reporting.
Read the articleSoftware Update
2018 Accounting Master tax form processing options
With another tax season quickly approaching, the Accounting Master Software Support Team is working hard to prepare. A form on the Client Pages is now available to notify us of your 2018 tax form processing plans. Whether you need anything from us or not, we still need to hear from you, just to ensure we have the means available to promptly assist you with your tax form processing needs.
Read the articleClient Relations News
Thanks for attending the 2018 MBTC
It was great to see so many of you in Omaha this year! We hope all of you went home with lots of great information and exciting new ideas to implement in your offices.
Evaluations
Our new online evaluation was a HUGE success this year. We more than doubled our responses from last year and truly appreciate the time you took to fill it out and provide feedback. We take your comments to heart and strive to use this information so we may continue to improve your MBTC experience.
Technical Information
Traveling techs can visit your office in 2019
As the end of the year approaches TSP (Technical Service Plan) trips come to an end. What exactly is a TSP trip though? Clients covered under our Technical Service Plan receive an on location visit every other year. While at each client’s site we meet with those behind the scenes running our software and address questions and concerns regarding workstations, servers, antivirus software, and a wide array of other things.
Read the articleFeatured Recipe – Hot Reuben Dip
This is another recipe that’s perfect to enjoy while tailgating or watching the big game.
- 1 pkg (8oz) cream cheese, softened
- 1 cup shredded Swiss cheese
- ½ cup sour cream
- ½ lb. deli corned beef chopped
- 1 cup sauerkraut – drained
- 2 Tablespoons ketchup
- 2 Tablespoons chopped onion
Industry Calendar
MACC’s on the go and here is where we’ll be in the coming month:
- TSTCI Annual Meeting
- WTA Fall Meeting
- MTA Fall Conference
- TELSE Annual Convention
- MATSS
- NTCA Cyber Security Summit
- ATA Associate Member Showcase
- NTA Promarks