Current eMessage > Technical Information > August 2020

Technical Information

Benefits of MSaaS in 2020

by MACC’s Technical Support Team

For most, 2020 has been a roller coaster of uncertainty. With the current climate, working from home is more prevalent than ever, and MSaaS can help make it a much easier transition. MSaaS provides cloud-based access to Customer Master and Accounting Master.

With MSaaS, your information is stored securely on MACC servers and presented via a Citrix login. This means you save the money, time, and hassle self-hosted servers can be for smaller businesses. A simple email to your Software Support representative is all you need to get immediate help with new users, removing users, and help with logins and PC troubleshooting.

Our servers hosting your information are regularly backed up locally and can be restored without the hassle that can come with a business server going down on-site. On top of this, MSaaS requires individual logon security with a secure password that can be reset with our simple online password manager. All your information will be protected by MACC’s network security, and our Tech Support team will be able to get your new and veteran users alike up and running in no time. Once we set up new users, we call, log into their computer, and walk through the setup, including the software needed and the profile setup in our self-service portal. The self-service portal allows users to set up a profile with security questions that allow them to unlock their accounts and reset passwords quickly, saving the call time.

The best part, especially right now…this is all achievable from home without any fuss. Because we use a web login to get into your applications, the most basic computer will be enough to log in and use our software. This gives you the flexibility to work from home or the office, whichever works best for you at any given time.

If you are interested in or have questions about transitioning to MSaaS, MACC Tech Support is available to answer any questions, and we’ll even migrate all your users and data for you, testing to ensure everything is up and running. This means there is little to no downtime for you and your employees! Your MACC Technical Support Team can be reached at 402-533-5300 or via email at macctechs@maccnet.com.

 

Return to current eMessage

Have a technical question?

We would love to hear from you! Use the form below to submit your questions and comments and we will include them in our monthly newsletter articles.

Fill out my online form.

Article Archive

June 2020
Employees on vacation?

April 2020
Working from home tips

April 2020
Working from home tips

March 2020
MARS testing is underway 

January 2020
New year, new device?

2019 Articles

December 2019
Christmas cheer or cyber fear?

November 2019
Don’t let end of support spook you

September 2019
Put a shield on your data

July 2019
Secure messaging

June 2019
Back-up systems

April 2019
Password management tips

February 2019
Goodbye Explorer, hello Edge!

January 2019
Microsoft Server 2008 & 2008 R2

2018 Articles

December 2018
It’s time for some year-end cleaning

September 2018
Dell Threat Defense

August 2018
Cyber Security

July 2018
Use updated web browsers

June 2018
We are here when you need us

May 2018
Crypto-mining info

April 2018
MSaaS upgrade

February 2018
Meltdown and Spectre exploits

2017 Articles

December 2017
I’ve been hacked! Now what?

November 2017
Cybersecurity 2.0

October 2017
Open Sesame!

September 2017
Learn how to keep your data safe

August 2017
More than a buzzword

July 2017
What is a DDOS attack?

June 2017
Ransomware is in the news again!

May 2017
Tech Support has your back

April 2017
Beware of ransomware for hire

March 2017
Air gapped backups

February 2017
Tired of Ransomware?

2016 Articles

November 2016
Do you have Tape-itis?

October 2016
MBTC Tech Booster Recap

September 2016
Workplace wireless technologies

August 2016
Steps to improve your cybersecurity

July 2016
Windows 10 upgrade info

June 2016
Is an old server saving money?

April 2016
Router security

February 2016
A back-up is the best defense