Current eMessage > Technical Information > April 2021

Technical Information

Are you keeping regularly scheduled backups?

by MACC’s Technical Support Team

Not only is it important to keep regular backups of your data, it is crucial! Backups are an essential step in limiting down time and preserving important data. Having good backups can help mitigate the effects of human error, natural disasters, ransomware, and hardware or software failures. Having good backups can also help you have some peace of mind knowing that if you encounter a loss of data, you will have a way to recover. The more prepared you are, the better chance you have at minimizing downtime.

How can MACC help? We have two key services designed to keep your data protected.

MARS is MACC’s Application Recovery Service. When your company enrolls in MARS, we will configure your databases to automatically backup to MACC each night. Backups are transferred over a secured internet connection and monitored daily by MACC’s Technical Support Team. If disaster strikes and your company declares an emergency, MACC will activate your Customer Master and Accounting Master databases within our hosted MSaaS environment and work with your staff to get you connected. You will be able to access your data from a Windows computer with an Internet connection. MACC is committed to having your data available to you within 24 hours or less.

MBUS is MACC’s BackUp Service. With MBUS, all of the documents and data on your company’s Windows servers and workstations can be regularly backed up and stored in a secure location. There are no restrictions on the types or number of files you can back up. MBUS uses advanced technology to create offsite backups that are both granular and air gapped. The granular backups can be restored down to a single individual file or restored as a complete server. The air gapped backups ensure data availability from a previous point in time, regardless of how the data has changed recently. These features are not only beneficial for disaster recovery, they are also convenient for day-to-day operations and make simple file restores a hassle-free experience. If you lose your data for any reason, MACC can quickly restore it using only an Internet connection.

When you’re ready for a safe and hassle-free backup solution, contact your MACC Client Relations Manager or Account Manager for more information.