Current eMessage > Technical Information > August 2020

Technical Information

Benefits of MSaaS in 2020

by MACC’s Technical Support Team

For most, 2020 has been a roller coaster of uncertainty. With the current climate, working from home is more prevalent than ever, and MSaaS can help make it a much easier transition. MSaaS provides cloud-based access to Customer Master and Accounting Master.

With MSaaS, your information is stored securely on MACC servers and presented via a Citrix login. This means you save the money, time, and hassle self-hosted servers can be for smaller businesses. A simple email to your Software Support representative is all you need to get immediate help with new users, removing users, and help with logins and PC troubleshooting.

Our servers hosting your information are regularly backed up locally and can be restored without the hassle that can come with a business server going down on-site. On top of this, MSaaS requires individual logon security with a secure password that can be reset with our simple online password manager. All your information will be protected by MACC’s network security, and our Tech Support team will be able to get your new and veteran users alike up and running in no time. Once we set up new users, we call, log into their computer, and walk through the setup, including the software needed and the profile setup in our self-service portal. The self-service portal allows users to set up a profile with security questions that allow them to unlock their accounts and reset passwords quickly, saving the call time.

The best part, especially right now…this is all achievable from home without any fuss. Because we use a web login to get into your applications, the most basic computer will be enough to log in and use our software. This gives you the flexibility to work from home or the office, whichever works best for you at any given time.

If you are interested in or have questions about transitioning to MSaaS, MACC Tech Support is available to answer any questions, and we’ll even migrate all your users and data for you, testing to ensure everything is up and running. This means there is little to no downtime for you and your employees! Your MACC Technical Support Team can be reached at 402-533-5300 or via email at [email protected].