Current eMessage > Technical Information

Technical Information

Here’s a test you’ll want to take…schedule your 2021 MARS test today

by MACC’s Technical Support Team

For companies subscribed to the MACC Application Recovery Service (MARS), don’t forget to schedule your test for 2021. Schedule your test using this web page.

Your MACC Technical Support Team can be reached at 402-533-5300 or via email at [email protected].

New to MARS and wonder what the tests entail? MARS backs up your company’s Customer Master and Accounting Master databases. It then makes them available using only an internet connection. If disaster strikes…your company will be ready.

MARS tests go like this:

• We use a Sunday full backup to set the test up.
• You can test with up to three users, the first one having access to Customer Master (and Accounting Master if needed). The other two would be Customer Master users only. When you schedule your test, we would like you to supply us with the names and contact information of who will be doing the testing.
• The morning of the test we will contact them and set them up with a Citrix client (web-based access), help them log in, and give them a copy of things to test. Users have up to eight hours in which to test the backup. The test also gives users a sample of what it would be like to be one of our MSaaS customers.

Want more information on signing up for MARS or MSaaS? Contact your Client Relations Manager or Account Manager today for details.

If you have any questions, or if there is anything we can do for you, please don’t hesitate to contact your MACC Tech Support Team and we will be happy to help! We can be reached at 402-533-5300 or via email at [email protected].