MACC's December eMessage
The latest news from your friends at MACCIn this issue…
> President’s Message
> Product Spotlight
> Featured Employee
> Software Update
> Client Relations News
> Technical Information
> Creative Solutions
> MACC Website Updates
> Featured Recipe
MACC Calendar
January’s transmit day for first of the month billing is December 21st or 24th. Follow this link to see the complete 2019 transmit calendar.
MACC Events – Save the date!
2019 MACC Road Show
March 13th and 14th – Kansas
April 9th and 10th – Iowa
2019 Users Group
April 16th-18th, 2019
Wild Horse Pass Hotel and Casino
Chandler, Arizona
2019 MBTC
Session One: September 4th-6th
Session Two: September 9th-11th
Omaha, Nebraska
MACC Announcements
MACC will be conducting network maintenance on December 9th
From 10:00 a.m. to 3:00 p.m. (Central) on Sunday, December 9th, our technicians will conduct maintenance on our network. During this time, web-based services from MACC may be unavailable. This affects MSaaS and all MACC websites (Web Reporting, TMS, FTP, etc.) as well as online access to customer statements. Going forward, MACC will be scheduling network maintenance during the same timeframe on the second Sunday of each month. Please contact your MACC Client Relations Manager or Account Manager if you have questions regarding this maintenance schedule.
Holiday support hours
MACC will be closed in observance of Christmas on December 25th and the New Year on January 1st. Enjoy a wonderful holiday season with your loved ones!
Jump Start Training
Jump Start Training is available for Accounting Master and Customer Master at our headquarters in Blair, Nebraska. The training is perfect for new employees or anyone who needs a refresher in using our products. For Accounting Master Jump Start Training, please contact your Client Relations Manager. The following training date is available for Customer Master.
• January 22nd-23rd, 2019
For details and to register, visit the Jump Start Training page on our website. MACC Client Page access is required to view the link.
Featured Web Training
What’s New Training for version 18.2 of Customer Master and Accounting Master
MACC’s Training Team has developed What’s New web courses for Customer Master 18.2 and Accounting Master 18.2. These courses will guide users on how to take full advantage of the new features found in the latest version of MACC’s software. Click the link below for complete details and registration information.
Trivia Winner
Congratulations to Jan Charles from JBN Telephone who won this month’s MACC Trivia Challenge Contest. Look for MACC Updates for more chances to win!
Printable Newsletter
Click here for a printable copy of our newsletter.
President’s Message
Here we are again – it’s Holiday Time!
By Craig Aman, President and CEO
2018 has flown by, with a lot of good things happening at MACC. From seeing you all at events and shows, to talking with you on the phone regularly, to enhancing our products and services to align with your business needs – we’ve all been busy!
Product Spotlight
Real-time balance information and payments with CDS Global
At MBTC this fall Craig Aman announced MACC was pursuing real-time balances and payment processing with CDS Global, which is the company MACC partners with to deliver eBill. We are excited to announce the first batch of companies successfully migrated to this enhanced payment processing this past month!
Read the articleMACC’s Featured Employee
Sue Klich
Sue (Murray) Klich is December’s Featured Employee. She is an Associate Product Owner on the Information Services Team. MACC is always improving our products and that keeps Sue busy as she is responsible for documenting changes to Customer Master and MACC Mobile. This means she plays a big role in much of the product documentation we send your way.
Read the articleSoftware Update
We’re here to provide tax time help
As tax season continues and year-end approaches, here are some reminders related to Accounting Master:
Aatrix Tax Processing
Aatrix offers a ‘Test Drive,’ allowing you to go through a practice tax processing session, which we highly recommend. In addition to MACC’s Accounting Master Software Support Representatives, Aatrix will also be available to answer your tax processing questions. They can be contacted by phone at 701-746-6017 or by e-mail at support@aatrix.com.
Client Relations News
Doing something new? Contact MACC!
We know our customers are always looking for ways to be more efficient, and we love that about you! One thing we would like to ask is if you are thinking about doing something differently using a 3rd party vendor, please contact MACC before signing someone else’s dotted line.
Read the articleTechnical Information
It’s time for some year-end cleaning
As the New Year is almost upon us, it is time to go out with the old and make space for the new! Do you have unused programs or files on your computer? If the answer is yes, now may be a good time to perform some cleanup.
Read the articleCreative Solutions
Ideas for less work and more revenue
I was in Des Moines last month for the ICA’s Impact Conference, and as always, it was an excellent event. Get-togethers like these are the best way I know to keep up with what’s going on in the telecom industry and several of the conversations I had sparked ideas for useful information I wanted to pass along in this month’s newsletter.
Read the articleMACC Website Updates
There is new content available on MACC’s website. Check it out today!
Client Page credentials are required to view this content. Need help remembering your username and password? Let us know as we’re happy to help.
Featured Recipe – Scotcharoos
These treats are awesome and will be a welcome addition to any holiday party.
- 1 cup sugar
- 1 cup lite corn syrup ( I use Karo syrup)
- 1 cup peanut butter