Current eMessage > Technical Information  > January 2022 

Technical Information

Prepare for the unexpected by participating in your MARS test

by Greg Simpson, Technology Services Manager

For companies subscribed to MACC’s Application Recovery Service (MARS), now is the time to schedule your test of the service for 2022. Schedule your test using this web page. Participating in your MARS test is a great way to be ready for anything “unexpected” the new year brings.

If you’re not subscribed to MARS, now is also a good time to consider the service as it ensures you always maintain access to your MACC applications and the critical data they contain.

For questions on MARS or scheduling a test, please contact your MACC Technical Support Team. We can be reached at 402-533-5300 or via email at macctechs@maccnet.com.

New to MARS and wonder what the tests entail? MARS backs up your company’s Customer Master and Accounting Master databases. It then makes them available using only an internet connection. If the unthinkable occurs…your company will be ready and able to continue with its business operations.

MARS tests go like this:

• We use a Sunday full backup to set the test up.
• You can test with up to three users, with the first person having access to Customer Master and Accounting Master (as needed). When you schedule your test, we would like you to supply us with the names and contact information of who will be doing the testing.
• The morning of the test we will contact them and set them up with a Citrix client (web-based access), help them log in, and give them a copy of things to test. Users have up to eight hours in which to test the backup.
• Another option…MSaaS. The test also gives users a sample of what it would be like to be one of our MSaaS customers. MSaaS provides internet-based versions of Customer Master and Accounting Master.

Want more information on signing-up for MARS or MSaaS? Contact your MACC Representative for complete details.

If you have any questions, or if there is anything we can do for you, please don’t hesitate to contact your MACC Tech Support Team and we will be happy to help!