Current eMessage > Featured Employee > May 2020

Featured Employee

Claire FordClaire Ford

How long have you worked at MACC?
I started at HunTel/MACC almost 39 years ago as an operator on the plug-in type switchboard as one of the youngest employees. After two months I was transferred to answer the main PABX switchboard for HunTel and MACC. I also did the majority of all the typing for MACC employees and assisted with customer service for the cable TV customers. The majority of my years, I’ve been responsible for NECA and OCN billing.

What has been your greatest accomplishment during your time at MACC?
I feel my greatest accomplishment at MACC would have to be the NECA reporting since I’ve done it almost as long as NECA has been around. It has changed so much over the years. When NECA first started, it was a totally manual process of looking up CABS and end-user data for each telephone company and reporting it to NECA each month. The reporting requirements have continued to change each year, but it’s definitely much easier now with computer programs to create the reports.

What would you like to be remembered for?
I would like to be remembered as someone who always did whatever it took to complete a job accurately and on time. Someone who was always willing to help customers and coworkers whenever they had a question.

What will you miss the most about MACC?
I will miss the interaction with the customers, NECA staff, and consultants since I’ve gotten to know so many on a personal level over the years. Some of my best friends today were longtime MACC and NECA employees.

How do you plan to spend your “free time” in retirement?
My husband and I plan on spending more time camping and boating with our two Golden Retrievers, Zoey and Toby. We also plan on spending more time with our family and especially the grandkids since they change so fast.

What’s one thing we might not know about you?
One thing I can think of that I doubt anyone knows is I used to model in high school for Candy’s Closet in Blair and loved it!


Return to current eMessage
MACC Challenge

Article Archives

April 2020
Cade Lueck

March 2020
Austin Shaw

February 2020
Ross Halford

January 2020
Angela Edgell

2019 Articles

Article Archives

December 2019
Vishal Chennuru

November 2019
David Durfee

October 2019
Shane Easterling

September 2019
Nancy Stork

August 2019
Jacque Schwery

July 2019
Brenden Axtell

June 2019
Mary Erixon

May 2019
Karen Camenzind

April 2019
Danny Morrow

March 2019
Grace Lenz

February 2019
Peggy Toxword

January 2019
Bobbi Jo Lockhart

2018 Articles

December 2018
Sue Klich

November 2018
Pam Wulf

October 2018
Greg Stewart

September 2018
Jerry Schmidt

August 2018
Dan Byers

July 2018
Kendall Ziebarth

June 2018
Briana Lally

May 2018
Payton Shaw

April 2018
Sherry Stork

March 2018
Mark Harrison

February 2018
Fred Schmidt

January 2018
Kathy Coufal

2017 Articles

December 2017
Gayle Haner

November 2017
Greg Simpson

October 2017
Robbin Rasmussen

September 2017
Crys Zima

August 2017
Rachel Meyer

July 2017
John Maschman

June 2017
Kristi Rounds

May 2017
Rick Rasmussen

April 2017
Stacie Finken

March 2017
Pam West

February 2017
Lori Bayne

January 2017
Steve Erlbacher

2016 Articles

December 2016
Anne Godsey

November 2016
Chris Booth

October 2016
Jill Arthur

September 2016
Shelley Kelley

August 2016
Sarah Rosterman

July 2016
Carolyn Young

June 2016
Diane Wehrli

May 2016
Kelly McIntosh

April 2016
Ryan Thompson