MACC's July 2021 eMessage

The latest news from your friends at MACC

Client Relations News

Thanks for joining us during Pop-up Training

We used the phrase “back with a bang” when advertising the second installment of Pop-up Training which occurred last month. It turns out, it was an accurate description as the training really did “pop” in both the number of attendees and their reviews of the training. More than 100 of your peers joined us for 12 classes over three days. June’s enrollment more than doubled the number of attendees compared to February’s first session. Here is a sampling of how your peers described the experience in a post-training survey.

Pop-up Training

MACC continues to grow!

Kentucky-based e-Tel chooses MACC

e-Tel recently completed its conversion to MACC’s billing system. The company is now using MACC’s platform to meet its need for billing, customer management, plant record maintenance, and other key business functions.

Located in Paducah, Kentucky and locally-owned, the company provides internet, telephone, and business phone systems to its community. Please join us in welcoming them to the MACC family!

Rockin’ Reports

Revenue review with Web Reporting Marketing reports

Using the marketing reports found in our Web Reporting tool is an efficient way to view overall trends and details in your company’s revenue stream. To get started, the Billed Revenue and Account Average Invoice report shows the revenue at both the company and account levels.

Revenue review with Web Reporting
What's new on MACC's website

What’s New on MACC’s website?

New class on Web Reporting is available

MACC’s Training Support Team has a new web training course available covering our Web Reporting service. During this session, a trainer will review all of the custom report options available in the Web Reporting system – including the enhanced dashboard. A subscription to Web Reporting is a pre-requisite to this course.

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MACC clients inducted into the WSTA Hall of Fame

Two MACC clients were recently inducted into the Wisconsin State Telecommunications Association’s Hall of Fame. Congratulations to Michael and Christy!

Michael Jensen, WSTA Hall of Fame

Michael Jensen

Northwest Communications
2020 Inductee

Christy Berger, WSTA Hall of Fame

Christy Berger

2021 Inductee

We’d love to hear and share your good news! Have something to share? Please send it to [email protected].

MACC Calendar
August’s transmit day for first of the month billing is July 23rd. Follow this link to see the complete 2021 transmit calendar.

MACC is involved in the industry
Click to see a list of events we’ll be attending.

Printable version of MACC’s eMessage
Click to download a printable version of this newsletter.

Maintenance Sunday – July 11th
From 10:00 a.m. to 3:00 p.m. (Central) on Sunday, July 11th, our technicians will conduct maintenance on our network. During this time, web-based services from MACC may be unavailable. This affects MSaaS and all MACC websites (Web Reporting, TMS, FTP, etc.) as well as online access to customer statements. Going forward, MACC will be scheduling network maintenance during the same timeframe on the second Sunday of each month.

Featured Recipe – Butternut Squash Soup
Have butternut squash in the garden? This recipe is the perfect way to use it. Get the recipe