MACC's July eMessageThe latest news from your friends at MACC
In this issue…
August’s transmit day for first of the month billing is July 24th. Follow this link to see the complete 2019 transmit calendar.
Session One: September 4th-6th
Session Two: September 9th-11th
Registration is OPEN!
MACC will be conducting network maintenance on July 14th
From 10:00 a.m. to 3:00 p.m. (Central) on Sunday, July 14th our technicians will conduct maintenance on our network. During this time, web-based services from MACC may be unavailable. This affects MSaaS and all MACC websites (Web Reporting, TMS, FTP, etc.) as well as online access to customer statements. Going forward, MACC will be scheduling network maintenance during the same timeframe on the second Sunday of each month. Please contact your MACC Client Relations Manager or Account Manager if you have questions regarding this maintenance schedule.
July 4th Support Hours
MACC will be closed for Independence Day on Thursday, July 4th. Regular support hours will be in place the remainder of the month.
Jump Start Training
Jump Start Training is available for Customer Master at our headquarters in Blair, Nebraska. The training is perfect for new employees or anyone who needs a refresher in using our products. To schedule Jump Start Training for your employees, please contact Julie Riecken, Training Support Manager, at 402-533-5313 or [email protected].
Featured Web Training
Customizing Accounting Master
Have you implemented all of the latest customization features in Accounting Master? During this session, we’ll teach you how you can use the custom ribbon, custom views, Quick Access Toolbar, and more.
Congratulations to Denise Heyer at Titonka-Burt Communications. She won this month’s MACC Trivia Challenge Contest. Look for MACC Updates for more chances to win!
Click here for a printable copy of our newsletter.
Ready for a rainbow?
You asked for it and MACC listened! We are pleased to announce your company’s bills can now be printed in FULL COLOR! It’s the biggest news in phone bills since we added a line for internet charges. Ready to turn the color on? Click the button below to let us know you are interested in color bills. Or, read the rest of the article for more information and to see color bill samples.
Client Relations News
We want you to put MBTC 2019 on the top of your “To Do” list!
You might be asking yourself “Why?” so let me give you some really good reasons:
You learn. And you don’t just learn from MACC staff, you learn from your peers. MBTC offers a lot of valuable information to help you in your day-to-day work. Sometimes we think we have to do things the way we’ve always done them, because … well … that’s the way we’ve always done them. However, when you are up-to-date on the software enhancements, and when you have a chance to talk to your industry peers to learn about the ways they do their work, you can get invaluable time-saving tips.
MACC’s Featured Employee
July’s featured employee is Technical Support Specialist Brenden Axtell. In his role, Brenden assists our clients with technical issues in MACC’s software and provides support to hardware and other equipment in their office. If you’ve called MACC’s Technical Support line for help with an uncooperative computer, there is a good chance you have visited with Brenden.
MACC continues to grow!
MACC’s BSS/OSS solution is selected by Woodhull Telephone Company
Illinois-based Woodhull Telephone Company recently completed its conversion to Mid America Computer Corporation’s (MACC) BSS/OSS solution. Billing, customer management, and the maintenance of facility records are among the many tasks now handled by MACC’s products. Please join us in welcoming them to the MACC family!
Problem solved? Remember to clear the Trouble
Being in the business of providing a service to customers means there is going to be trouble occasionally. Customer Master provides the tools for managing and tracking Trouble Tickets. Entering a Trouble Ticket is just the beginning of the process. In order to keep your data as up to date as possible, don’t forget…clear those trouble tickets. This is a great way to know the work has been done. If you have questions about the process, your Customer Master Software Support Representative is always here to help.
MACC’s new Secure Messaging service keeps your secrets safe
Forms of encryption have been used all throughout time. For as long as us homo sapiens have been walking the earth, we’ve had secrets to tell our friends. From early Egyptians writing hieroglyphics on the walls, to prolific police cases like the Zodiac killer, encryption and cryptography have been used to entertain, mystify, or hide secrets from each other.
Featured Recipe-Alli’s Salad Recipe
Need a healthier dish for your next gathering? This salad will work great!
- 1 bag of baby spinach
- 1 bag of spring or romaine lettuce
- 1 8oz bag of Parmesan cheese
- 1 small bag of slivered almonds
- 1 bag of Craisins
- 2 bags of real bacon bits
- 2 Fuji apples (sliced and cubed)
- 1 bunch of green onions (scallions)