Current eMessage > Technical Information

Technical Information

Don’t put back-ups at the back of your mind: schedule your MARS test

by MACC’s Technical Support Team

The phrase “trust, but verify” has become a popular reference when working with cybersecurity. There are many elements of cybersecurity that this message can apply to but perhaps the most practical would be when working with backups.

At MACC, we like to accept that challenge! To the many customers who are subscribed to MACC’s Application Recovery Service (MARS), you have placed your trust in us to ensure your data is backed up and will be available when you need it. As the new year approaches, now is the time for you to start planning on when you will verify your data is in good hands.

All MARS customers are entitled to a free annual test to ensure things are working properly. To schedule your test, please visit https://maccclientcentral.com/mars-test/ and submit your preferred date.

Participating in your MARS test is a great way to be ready for anything “unexpected” the new year brings.

If you’re not subscribed to MARS, now is also a good time to consider the service as it ensures you always maintain access to your MACC applications and the critical data they contain.

For questions on MARS, or scheduling a test, please contact your MACC Technical Support Team. We can be reached at 402-533-5300 or via email at macctechs@maccnet.com.

New to MARS and wonder what the tests entail? MARS backs up your company’s Customer Master and Accounting Master databases. It then makes them available using only an internet connection. If the unthinkable occurs…your company will be ready and able to continue with its business operations.

MARS tests go like this:

  • We use a Sunday full backup to set the test up.
  • You can test with up to three users, with the first person having access to Customer Master and Accounting Master (as needed). When you schedule your test, we would like you to supply us with the names and contact information of who will be doing the testing.
  • On the morning of the test we will contact them and set them up with a Citrix client (web-based access), help them log in, and give them a copy of things to test. Users have up to eight hours in which to test the backup.
  • Another option…MSaaS. The test also gives users a sample of what it would be like to be one of our MSaaS customers. MSaaS provides internet-based versions of Customer Master and Accounting Master.

Want more information on signing-up for MARS or MSaaS? Contact your MACC Representative for complete details.

If you have any questions, or if there is anything we can do for you, please don’t hesitate to contact your MACC Tech Support Team and we will be happy to help!

We are here to help
The MACC Technical Support Team sells and supports computer hardware from Dell. From decades of experience, we know the equipment needed to power telecom companies. If you need to budget for computer hardware in 2023, please reach out to macctechs@MACCnet.com for a quote. Additionally, be sure to reach out to us if you need to start or improve your BIP with a MARS or MBUS subscription. We look forward to helping you prepare for a prosperous 2023.

Return to current eMessage

Have a technical question?

We would love to hear from you! Use the form below to submit your questions and comments and we will include them in our monthly newsletter articles.

Fill out my online form.

Article Archive

September 2022
Keep technology in mind for 2023

July 2022
Using SQL Server 2012? Action on your part is needed

June 2022
Using Google’s free email with MACC products?

February 2022
Boost your defense against cyber attack

January 2022
Prepare for the unexpected

October 2021
Give extra consideration to cybersecurity this month

April 2021
Are you keeping regularly scheduled backups?

January 2021
Schedule your 2021 MARS test today

2020 Articles

December 2020
Shop online safely

November 2020
New Back Up Service pricing

September 2020
Remote TSP assessments are available

July 2020
Benefits of MSaaS in 2020

June 2020
Employees on vacation?

April 2020
Working from home tips

April 2020
Working from home tips

March 2020
MARS testing is underway 

January 2020
New year, new device?

2019 Articles

December 2019
Christmas cheer or cyber fear?

November 2019
Don’t let end of support spook you

September 2019
Put a shield on your data

July 2019
Secure messaging

June 2019
Back-up systems

April 2019
Password management tips

February 2019
Goodbye Explorer, hello Edge!

January 2019
Microsoft Server 2008 & 2008 R2

2018 Articles

December 2018
It’s time for some year-end cleaning

September 2018
Dell Threat Defense

August 2018
Cyber Security

July 2018
Use updated web browsers

June 2018
We are here when you need us

May 2018
Crypto-mining info

April 2018
MSaaS upgrade

February 2018
Meltdown and Spectre exploits

2017 Articles

December 2017
I’ve been hacked! Now what?

November 2017
Cybersecurity 2.0

October 2017
Open Sesame!

September 2017
Learn how to keep your data safe

August 2017
More than a buzzword

July 2017
What is a DDOS attack?

June 2017
Ransomware is in the news again!

May 2017
Tech Support has your back

April 2017
Beware of ransomware for hire

March 2017
Air gapped backups

February 2017
Tired of Ransomware?

2016 Articles

November 2016
Do you have Tape-itis?

October 2016
MBTC Tech Booster Recap

September 2016
Workplace wireless technologies

August 2016
Steps to improve your cybersecurity

July 2016
Windows 10 upgrade info

June 2016
Is an old server saving money?

April 2016
Router security

February 2016
A back-up is the best defense