Current eMessage > Product > February 2022

Product Spotlight

Transition to the ACP is reflected in an updated version of Customer Master

by MACC’s Product Team

You can rely on MACC to ensure our products are continually updated to meet the evolving regulatory needs of the telecom industry. This was the case last week when we implemented a change in Customer Master to accommodate the transition of the Emergency Broadband Benefit Program (EBBP) to the Affordable Connectivity Program (ACP).

Due to this FCC requirement, all references to EBBP in Customer Master were updated to reflect the new program. Users will see these changes in Maintenance screens, the Network Suite, Report Suite, Service Orders, and applicable tools.

These updates are included in Customer Master versions 21.1 and 21.2. Call your Customer Master Software Support Representative for any questions pertaining to the version of your software.

In addition to updating Customer Master for the ACP, MACC’s Product Development Team made enhancements to accommodate for new FCC 477 census data reporting requirements, HUBB requirements, and to the Reassigned Numbers Database.

We have summarized the changes into a document, which can be accessed by clicking the download button below.