Current eMessage > Product > August 2022

Product Spotlight

Customer Master is ready to assist in the Broadband Data Collection filing

by Sue Klich, Associate Product Owner

MACC has prepared for and is ready to help with the new FCC requirements for Broadband reporting effective for the June 30, 2022 filing round. All facilities-based providers of fixed and mobile broadband internet access services must submit a biannual Broadband Data Collection (BDC) filing.

To assist in meeting this new reporting requirement, MACC has updated Maintenance tables, Service Order screens, and Reports within Customer Master to set up, assign, and review BDC information for the FCC BDC report. Users will find the BDC functionalities in Customer Master are familiar as they are similar to those for 477 reporting, except now with BDC data. Fields for BDC Location ID, Technology Types, and Bus/Res Categories were added for assignment to addresses along with BDC Technologies and Down/Up Stream Speeds to services (USPs). A new FCC BDC report creation process is available to create the required reports and file(s) to submit to the FCC.

Missing Data BDC reports will identify where BDC data is missing before creating the report. Mass Tools were also updated to assist customers with inserting or updating BDC data in the software prior to creating the report.

Learn more about the BDC related enhancements
Details on all the FCC BDC reporting updates in Customer Master can be reviewed at the following link on MACC’s Client Central.

• BDC related enhancements in Customer Master

You must log-in to Client Central first to view the information.

Our Software Support Team has also created a helpful video tutorial.

• BDC MACC Minute Tutorial

If you have questions on the use of this new Customer Master functionality, please reach out to your Software Support Representative.