There is much to look forward to in version 22.2 of MACC’s products

by MACC’s Product Development Team

MACC’s Product Development Team has been hard at work over the summer to add exciting enhancements to our solutions for our fall 22.2 release. While we’ll provide complete information next month, we wanted to pass along a few of the highlights your company can look forward to using to boost efficiency and customer satisfaction.

Payment partners
MACC now has two options to meet your electronic payment needs. The Paymentus Corporation joins CDS Global, Inc. in partnering with MACC to deliver a full-suite of secure and PCI compliant payment processing options to your company. Contact your Client Solutions Manager to learn more about these MACC partners and how their services can streamline the delivery of customer payments to your company.

Commissions
Companies using commissions will see a significant set of improvements in this module in version 22.2. The entire commissions process in Customer Master from start to finish has been redeveloped to provide greater flexibility and usability. If your team uses commissions, we can’t wait for you to see the improvements.

Mobile app
The power of MACC’s Web Self-Care system will soon be available in a mobile app! Coming soon to the Google Play and Apple Stores, the app can be customized to follow your company’s brand and engage with your customers. Features in the app will include the ability to make payments, view 25 months of statements, request upgrades of services, report trouble, and more. The app will be available later in the fall so look for more information in future editions of MACC’s eMessage.

These new offerings and enhancement are just a sampling of what will be included in the 22.2 release. We’ll make more information available in the version’s Update Letters, training opportunities, and future communications from MACC. If you have any questions on the 22.2 release, please do not hesitate to reach out to your MACC Representative.

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